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- Tasks: Lead and supervise the Operations & Maintenance Team to ensure smooth site maintenance activities.
- Company: Join ISS, a world-leading workplace and facility management company dedicated to people and innovation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment focused on personal growth.
- Why this job: Make a real impact in a diverse team while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in technical roles and people management; HVAP certification is a plus but training is provided.
- Other info: Embrace a culture of inclusivity and creativity with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Services Team Leader will supervise and lead the Operations & Maintenance Team and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities. Carry out supervisory responsibilities in accordance with the organisations policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Professional and Personal Competencies/Qualifications:
- HVAP (High Voltage Authorised Person) certification desirable – if not held, the company will provide training (comes with additional pay once completed).
- Previous experience in a technical / engineering role (electrical or mechanical) within Facilities Management.
- Experience managing or supervising engineers/maintenance staff.
- Familiarity with both PPM and reactive maintenance processes.
- Experience overseeing subcontractors, including permit-to-work processes and compliance checks.
- People management experience (sickness management, appraisals, return-to-works).
- Strong understanding of building services operations.
- Ability to manage compliance across all works.
- Good organisational skills to plan engineers’ daily activities and call-out rota.
- Vocational qualification in electrical or mechanical engineering (electrical bias preferred).
The Company:
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Technical Services Team Lead employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Technical Services Team Lead role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes ISS tick and how you can contribute to their mission. Tailor your answers to show how your experience aligns with their needs, especially in managing teams and overseeing maintenance processes.
✨Tip Number 3
Practice your people management skills! Be ready to discuss how you've handled team dynamics, resolved conflicts, and managed performance appraisals. Highlight your experience with sickness management and compliance checks to show you’re the right fit for leading the Operations & Maintenance Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining ISS and being part of a diverse and inclusive workplace that values people.
We think you need these skills to ace Technical Services Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Services Team Lead role. Highlight your previous experience in technical or engineering roles, especially in Facilities Management, to show us you’re the right fit.
Showcase Your Leadership Skills: Since this role involves supervising and leading a team, don’t forget to mention any people management experience you have. Talk about how you've handled appraisals, training, or resolving issues within a team.
Be Clear About Your Qualifications: If you have HVAP certification or any vocational qualifications in electrical or mechanical engineering, make sure these are front and centre in your application. If you don’t have them yet, let us know you’re eager to learn!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical and mechanical engineering. Be ready to discuss your previous experience in Facilities Management and how it relates to the role of Technical Services Team Lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with appraisals, sickness management, and resolving conflicts. This will show that you can lead the Operations & Maintenance Team effectively.
✨Understand Compliance and Safety
Familiarise yourself with compliance processes and safety regulations relevant to the role. Be prepared to discuss how you've overseen subcontractors and ensured adherence to permit-to-work processes in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to maintenance activities and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
