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- Tasks: Lead technical support and improve engineering delivery on a mission-critical site.
- Company: Join ISS, a top Facilities Management provider in the UK.
- Benefits: Enjoy competitive salary, company car options, private healthcare, and 25 days annual leave.
- Why this job: Be part of a dynamic, modern campus with exciting engineering challenges and growth opportunities.
- Qualifications: Ideal for a qualified Technical Manager experienced in high-pressure facilities.
- Other info: Work closely with a global corporate banking client on innovative projects.
The predicted salary is between 43200 - 72000 £ per year.
Mon to Fri - regular office hours. Site based in Northampton. Competitive salary plus your choice of company car (electrical or hybrid) or cash allowance, private healthcare x1, life assurance x3, 25 days AL plus banks, 4% pension matched.
Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to develop our Technical Engineering resource aligned against a key customer's "Campus Site" facility in Northampton. The client is our largest, and is a global corporate banking organisation, and this site is classed as "Mission Critical" for their UK operation, consisting of key corporate facilities containing a multitude of M&E systems, from LV & HV infrastructure to modern HVAC systems.
The site is expected to grow too, with large refurb and construction projects underway, which will only add to the current 2000 site personnel. In addition, you have a range of leisure facilities and various amenities set in a pleasant, leafy, lakeside campus setup, making this a large, modern, complex and fast-moving, world-class site, representing a superb engineering challenge to keep things operational.
Working alongside the Engineering Manager, Supervisors, Day, and Shift Engineering teams responsible for PPM and Reactive delivery, your role will take two key functions:
- The first is around acting as Technical support across the site and team, examining SOPs, EOPs, compliance, and taking a broad overview of BAU operations in order to encourage new efficiencies.
- The second is acting as a link between the BAU team and the Project function, which means acting as the voice for the client in Project meetings to ensure all Projects work gel adequately with site operations.
Therefore, you would be coming in with a wide remit to really take Engineering delivery to the next level, working with company and client stakeholders to ensure interests are protected and to improve best practice. There are also fantastic longer-term development pathways available.
This role best suits a well-qualified Technical Manager within the Built Environment space, well versed in corporate and/or high-pressure facilities, comfortable working in moments of Transformation.
Please apply or feel free to call on 01619292379 for more details.
Technical Services Lead employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Lead
✨Tip Number 1
Familiarise yourself with the specific M&E systems mentioned in the job description, such as LV & HV infrastructure and modern HVAC systems. This knowledge will not only help you understand the technical requirements of the role but also demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the Facilities Management sector, especially those who have experience in corporate banking environments. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with compliance and operational efficiencies in previous roles. Be ready to share specific examples of how you've improved processes or supported teams in high-pressure situations, as this aligns closely with the responsibilities outlined in the job description.
✨Tip Number 4
Research ISS and their approach to Technical Services within Facilities Management. Understanding their values and recent projects can help you tailor your conversations and show that you're genuinely interested in contributing to their mission and growth.
We think you need these skills to ace Technical Services Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Services Lead. Familiarise yourself with the key functions mentioned in the job description, such as acting as technical support and liaising between teams.
Tailor Your CV: Customise your CV to highlight relevant experience in facilities management and technical engineering. Emphasise your familiarity with M&E systems, compliance, and any previous roles that involved project management or transformation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to improve efficiencies and work under pressure, as well as your understanding of the corporate environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ISS Facility Services UK
✨Understand the Technical Landscape
Familiarise yourself with the specific M&E systems mentioned in the job description, such as LV & HV infrastructure and HVAC systems. Being able to discuss these technologies confidently will demonstrate your technical expertise and suitability for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've improved efficiencies or solved complex issues in previous roles. This is particularly important given the emphasis on acting as a link between BAU operations and project functions, so be ready to discuss your approach to overcoming challenges.
✨Highlight Your Stakeholder Management Experience
Since the role involves working closely with both company and client stakeholders, be prepared to share experiences where you've successfully managed relationships and communicated effectively across different teams. This will show that you can represent the client's interests in project meetings.
✨Express Your Vision for Development
Discuss your long-term career goals and how they align with the opportunities for development mentioned in the job description. Showing that you're looking to grow within the company will indicate your commitment and enthusiasm for the role.