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For Companies At a Glance
- Tasks: Lead a dynamic security team and ensure top-notch protection for VIPs and high-risk events.
- Company: Join a prestigious security firm in the heart of London.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Why this job: Be at the forefront of security operations and develop your leadership skills.
- Qualifications: Strong security background and experience in leading operational teams.
- Other info: Exciting opportunities for professional development and collaboration with industry experts.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are seeking a proactive Regional Security Operations Manager to lead and manage security operations across a diverse portfolio of sites within the NWG estate.
This role is pivotal in ensuring the highest standards of security are consistently achieved, while maintaining operational effectiveness and delivering exceptional service to our clients.
Job Description
The successful candidate will be the first point of contact for service management, overseeing Duty Managers, Supervisors, and Static Guards.
People management is at the heart of this role, requiring strong leadership skills, regular one-to-one engagement, and a commitment to developing teams.
You will also ensure compliance, resource allocation, and client satisfaction across all sites.
What You’ll Be Doing
- Lead and manage Duty Managers, Supervisors, and Static Guards across multiple sites, ensuring operational excellence.
- Conduct quarterly security audits at each location and follow through on actions, ensuring timely reporting.
- Monitor and maintain valid SIA licences for all security personnel.
- Oversee scheduling and resource allocation, ensuring effective deployment of officers, including third-party suppliers.
- Manage recruitment at officer level and support people development initiatives.
- Compile and manage rosters/schedules via SOC Team systems (WFM/iTime).
- Maintain and review health and safety documentation in line with legislation and compliance requirements.
- Ensure standards are consistently achieved, maintained, and improved where possible, while assisting with day-to-day operational needs.
What We’re Looking For
- Demonstrated experience managing security contracts across multiple sites or regions
- Strong background in people management, with the ability to lead, motivate, and develop teams
- A confident and effective leader who consistently brings out the best in others
- Sound understanding of Security Guarding operations in line with BS 7499 standards
- Excellent written and verbal communication, with the ability to convey information clearly and professionally
- Strong interpersonal skills, capable of influencing, negotiating, and building positive client relationships
- A collaborative mindset, working effectively within the team and across wider business functions
- Valid SIA Licence (Frontline or Door Supervisor)
- Full UK Driving Licence to support regional travel
- Desirable: Experience managing and working to budget
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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Security Operations Manager employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its security operations. Be ready to discuss how your experience aligns with their needs, especially in managing high-risk events and leading teams.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've fostered a culture of excellence and accountability in your previous roles. This will demonstrate your fit for the Security Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Security Operations Manager role. Highlight your leadership experience and any relevant security background to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, showcasing your proactive approach and commitment to excellence in security operations.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s leading a successful team or managing high-risk events, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Security Fundamentals
Make sure you brush up on your security knowledge, especially around risk assessments and incident management. Be ready to discuss your experience in leading teams and how you've handled high-pressure situations in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've motivated large operational teams. Think about specific instances where you fostered a culture of excellence and accountability.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, be prepared to demonstrate how you've influenced stakeholders at various levels in previous positions.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your decision-making skills. Prepare to discuss how you would handle complex situations, particularly those involving VIPs or high-risk events, showcasing your proactive and ownership-driven approach.
