Scheduler

Scheduler Location: Stevenage, SG1 2DA Hours of work: 40 Contract Type: Permanent We’re looking for a highly skilled Scheduler with strong technical expertise in CAFM systems and Microsoft Excel (including pivot tables, data analysis, and dashboard creation). This role offers great progression and upskilling opportunities. Job Description You will support the Technical Services Manager and client by leading the planning and coordination of all preventive, corrective, and general maintenance activities across multiple sites. Exceptional organisational skills are essential, as you’ll manage a high volume of work orders while maintaining tight control over budgets, financial reporting, and KPI delivery. If you’re ready to drive site performance through accurate scheduling and digital reporting, we’d love to hear from you. Key Responsibilities Use Planon CAFM to plan, schedule, and track maintenance activities daily, weekly, and monthly Generate and analyse reports, creating dashboards using Excel and PowerPoint to support performance Monitor budgets, support financial reporting, minimise WIP, and drive cost-saving initiatives Participate in KPI meetings, delivering accurate metrics and providing data-driven recommendations Assign and manage work orders across teams, subcontractors, and sites, ensuring timely completion Maintain clear client communication, providing updates, reports, and handling service issues Monitor contractor performance, manage SLAs, and lead process improvement initiatives Professional and Personal Competencies/Qualifications Schedule and prioritise work orders efficiently Allocate resources and manage time effectively Coordinate with contractors and vendors to ensure smooth operations Plan and oversee preventive maintenance activities Use CAFM or CMMS software for tracking and management Maintain clear communication with teams and stakeholders Keep accurate records and prepare reports Ensure adherence to compliance and safety standards The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing