Retail Regional Chef

The Retail Regional Chef plays a crucial role in maintaining culinary standards, boosting customer satisfaction, and ensuring consistency across healthcare sites.

This position is responsible for overseeing menu quality, food safety, and on-site culinary operations, while also supporting the mobilisation of new sites. The Retail Regional Chef actively mentors kitchen teams, incorporating feedback and seasonal needs into menu planning, and works closely with cross-functional departments to align culinary offerings with brand standards. With a strong focus on quality, compliance, and team development, this role ensures that every site delivers exceptional culinary experiences and maintains operational consistency.

• Maintain high standards for food quality and presentation by enforcing brand and culinary guidelines at each location.
• Develop, adapt, and update menus based on customer feedback, seasonal ingredients, and brand initiatives, in collaboration with the culinary team.
• Conduct regular training sessions to upskill kitchen teams on culinary techniques, food safety, and presentation standards.
• Monitor and control food costs, manage inventory, and reduce waste to ensure budget compliance and operational efficiency.
• Provide culinary expertise during the launch of new sites, ensuring teams are prepared and processes are in place for a successful opening.
• Perform on-site visits to assess compliance with culinary standards, food safety, and hygiene regulations, addressing any issues promptly.
• Regularly review customer feedback, making necessary adjustments to menus or service approaches to enhance customer satisfaction.
• Partner with compliance teams to ensure each site meets food safety standards, conducting inspections and implementing best practices.
• Act as a brand ambassador, promoting culinary excellence and introducing innovative menu items that align with customer preferences and brand values.

• Experience in a senior chef position, with expertise in menu planning, food presentation, and quality control.
• Strong ability to coach, develop, and motivate kitchen teams to maintain high standards and encourage skill growth.
• Comprehensive understanding of food safety regulations, health standards, and hygiene best practices.
• Proficient in managing food costs, budget planning, and inventory control, ensuring financial accountability.
• Focused on delivering an excellent dining experience, with attention to feedback and a commitment to meeting customer expectations.
• Capable of managing diverse culinary challenges across multiple sites, with flexibility to adapt menus and processes.
• Effective communicator with the ability to work closely with teams and foster positive relationships across departments.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

If you are interested in learning about other opportunities at ISS, please join our Talent community.

To find out more about what we do - https://www.uk.issworld.com/