Retail Catering Manager (Permanent)

Retail Catering Manager Contract: Healthcare
Contract Type: Permanent

ISS is looking for a Retail Catering Manager to lead the catering operation within a hospital setting. This role is focused on driving the performance and service levels of the retail catering operation, with a strong emphasis on maintaining high standards, compliance, and continuous improvement.

You’ll be responsible for delivering quality catering services and managing the team efficiently. You’ll work closely with the Retail Restaurant Chef Supervisor, Catering Manager, and Chefs to develop menus and merchandising strategies to maximise sales, following the Company’s \’Cutting Edge\’ marketing manual.

We need someone with a strong eye for detail and the leadership skills to guide the team through this time of transformation. Manage staffing and competence levels across the food service
Complete accurate records for systems, including costings, sickness, quality, training, and staff performance
Liaise with management through reviews, meetings, and investigations
Organise staff to meet work schedules and quality standards
Plan, coordinate, and order food based on data and menu cycles
Order and control food, uniforms, equipment, and materials
Deliver job-related training to meet staff needs and ensure competence

Experience of running a quality contract catering account
Excellent people management
Happy to undertake a challenge and go on a journey with this account

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.