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- Tasks: Be the friendly face of our corporate office, welcoming visitors and providing top-notch service.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Enjoy a permanent contract with opportunities for growth and development in a dynamic environment.
- Why this job: Make a real impact by creating a welcoming atmosphere and supporting your team.
- Qualifications: Confident, professional attitude with excellent communication skills.
- Other info: Diverse and inclusive workplace committed to your career development.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a confident, personable and professional individual to join our team as a Corporate Receptionist in a dynamic corporate environment. As the first point of contact for visitors and staff, you will deliver exceptional customer service and maintain a welcoming front‑of‑house experience.
Key Responsibilities
- Meeting and greeting visitors and employees in a friendly, professional manner.
- Ensuring all visitors, contractors and staff members sign in/out and are issued correct passes in line with SOPs.
- Communicating fire procedures and safety instructions to all visitors.
- Maintaining high FOH standards and consistently delivering excellent service.
- Handling incoming calls and emails.
- Providing directions and building information to visitors.
- Maintaining confidentiality and adhering to all company policies and procedures.
- Reporting risks, near misses or incidents to the Line Manager.
- Supporting team members and contributing to best practice sharing.
- Participating in training, development, and performance reviews.
- Maintaining visitor logs for security and evacuation purposes.
- Remaining vigilant for suspicious activity and reporting concerns appropriately.
- Assisting with meeting room bookings.
The Company ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com.
Equal Opportunity Employment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or any other protected characteristic.
Receptionist employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so practice your greeting! When you walk into an interview, be confident and friendly. A warm smile and a firm handshake can set the tone for the whole meeting.
✨Tip Number 2
Know the company inside out! Research ISS and understand their values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common questions but also think on your feet. As a receptionist, you'll need to handle unexpected situations with grace. Practise answering questions about how you'd manage tricky visitor scenarios.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional side. Remember, we’re looking for someone who can create a welcoming atmosphere.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve provided exceptional customer service or managed front-of-house duties. This will help us see how you fit into our dynamic team!
Show Enthusiasm: Express your excitement about the role and the company in your application. We love candidates who are passionate about making a difference and contributing to a positive workplace. Let us know why you want to join ISS and what makes you a great fit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ISS Facility Services UK
✨Know the Company Inside Out
Before your interview, take some time to research ISS and its values. Understand their commitment to inclusivity and how they connect people and places. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Greeting Skills
As a Corporate Receptionist, first impressions matter! Practice greeting friends or family in a friendly and professional manner. Focus on your body language, tone of voice, and eye contact. This will help you feel more confident when meeting your interviewers.
✨Prepare for Common Scenarios
Think about the key responsibilities listed in the job description, like handling calls and managing visitor logs. Prepare examples from your past experiences where you've successfully managed similar tasks. This will demonstrate your ability to handle the role's demands.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high front-of-house standards. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
