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For Companies At a Glance
- Tasks: Lead employee surveys and enhance internal communications to boost engagement.
- Company: Join ISS, a people-focused company committed to employee experience.
- Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact on employee culture and communication.
- Qualifications: Experience in HR or internal communications with strong writing skills.
- Other info: Dynamic role with the chance to shape a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
People Experience Specialist – ISS UK & Ireland
Location: Canary Wharf, London or Weybridge, Surrey (Hybrid working)
At ISS, we believe that every voice matters. We're committed to building a workplace where people feel heard, valued, and inspired. As part of our journey to strengthen our culture and employee experience, we're looking for a People Experience Specialist to join our team.
In this role, you’ll manage and develop our Employee Listening programmes and People & Culture communications across the UK and Ireland. You’ll play a key role in fostering a more connected, informed, and motivated workforce.
What you’ll do:
- Lead the planning and execution of enterprise-wide employee surveys, including annual engagement, onboarding, and exit surveys
- Analyse feedback and deliver actionable insights to senior leadership
- Create engaging content for internal newsletters, intranet, leadership updates, and employee campaigns
- Collaborate with cross-functional teams to enhance internal communications across the employee lifecycle
- Act as a trusted advisor on employee sentiment and engagement trends
- Support the development and delivery of initiatives across the employee experience
What we’re looking for:
- Experience in HR, employee engagement, or internal communications
- Strong writing and storytelling skills, with a creative and strategic mindset
- Proficiency in engagement and survey tools (e.g. Qualtrics) and communication platforms (e.g. SharePoint, Staffbase)
- Data analysis and reporting capabilities
- Excellent interpersonal skills and the ability to collaborate across teams and levels
- Organised, adaptable, and confident managing multiple projects
At ISS, we’re more than a facilities services company — we’re a people company. Join us in shaping a culture where employees feel connected, supported, and empowered to thrive.
Interested? Apply now or get in touch to learn more.
People Experience Specialist employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ISS through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching ISS's culture and values. Think about how your experience aligns with their mission of making every voice matter. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've managed employee engagement or communication projects in the past. This will help you stand out as a candidate who can bring real value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ISS team!
We think you need these skills to ace People Experience Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about employee experience and engagement. Share personal stories or experiences that highlight your passion for creating a positive workplace culture.
Tailor Your Application: Make sure to customise your CV and cover letter for the People Experience Specialist role. Use keywords from the job description and align your skills with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: We appreciate clarity in applications. Keep your writing straightforward and to the point. Highlight your relevant experience and skills without unnecessary fluff. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Stuff
Before the interview, dive deep into ISS's values and culture. Understand their commitment to employee experience and how your role as a People Experience Specialist fits into that vision. This will help you align your answers with what they’re looking for.
✨Showcase Your Skills
Be ready to discuss your experience in HR and employee engagement. Prepare specific examples of how you've successfully managed employee surveys or enhanced internal communications. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Data
Since data analysis is key for this role, brush up on your skills with engagement tools like Qualtrics. Be prepared to talk about how you've used data to drive insights and improve employee experiences in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current employee listening programmes or how they measure employee engagement. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
