People & Culture Manager

People & Culture Manager

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead people-focused projects and support HR training in a dynamic environment.
  • Company: Join ISS, a leader in delivering impactful employee experiences.
  • Benefits: Enjoy a fixed-term contract with opportunities for professional growth.
  • Why this job: Make a real difference during a critical transition while working with senior stakeholders.
  • Qualifications: Experience in HR advisory roles and knowledge of UK employment law required.
  • Other info: This role is perfect for proactive individuals who thrive under pressure.

The predicted salary is between 36000 - 60000 £ per year.

Location: Surrey, KT13 0SL

Hours: 37.5 per week

Contract Type: Fixed Term Contract | 6 months

We’re looking for a People & Culture Manager to support the mobilisation of one of ISS’s largest contracts. This is a high-impact role with a strong focus on shaping the employee experience during a critical transition period. You’ll be part of a fast-paced team, partnering closely with senior stakeholders to lead mobilisation, change, and people-focused projects — ensuring compliance and a positive, values-driven approach throughout.

Key Responsibilities

  • Advise on people management and policy implementation
  • Lead mobilisation and organisational change projects
  • Deliver HR training and promote best practices
  • Support managers in building inclusive, effective teams
  • Report progress and risks to the Head of People & Culture
  • Engage stakeholders and champion open communication
  • Ensure compliance with employment law, policies, and procedures

About You

  • Experienced in HR advisory roles, with a strong grasp of UK employment law
  • Skilled in TUPE and managing union relationships
  • Able to juggle priorities and meet tight deadlines
  • Excellent communicator and relationship-builder
  • Proactive, adaptable, and solution-oriented
  • Holds a full UK driving licence

This is a great opportunity for someone who enjoys delivering people strategies in a complex, fast-moving environment.

People & Culture Manager employer: ISS Facility Services UK

At ISS, we pride ourselves on being an exceptional employer, particularly for the People & Culture Manager role based in Surrey. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a strong commitment to employee well-being and a focus on inclusivity, you will thrive in a supportive environment that values your contributions during this pivotal transition period.
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Contact Detail:

ISS Facility Services UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People & Culture Manager

✨Tip Number 1

Network with professionals in the HR field, especially those who have experience in mobilisation and change management. Attend industry events or webinars to connect with potential colleagues and learn about best practices.

✨Tip Number 2

Familiarise yourself with the specific challenges and opportunities within the UK employment law landscape. This will not only help you in interviews but also demonstrate your commitment to compliance and best practices.

✨Tip Number 3

Prepare to discuss real-life examples of how you've successfully managed union relationships or led organisational change projects. This will showcase your hands-on experience and problem-solving skills.

✨Tip Number 4

Research StudySmarter's values and culture to align your approach with our mission. Being able to articulate how your personal values resonate with ours can set you apart during discussions with senior stakeholders.

We think you need these skills to ace People & Culture Manager

HR Advisory Skills
Knowledge of UK Employment Law
TUPE Expertise
Union Relationship Management
Project Management
Change Management
Training and Development
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Team Building
Compliance Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in HR advisory roles, particularly focusing on UK employment law and TUPE. Use specific examples that demonstrate your ability to manage change and build effective teams.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the key responsibilities. Mention your experience with stakeholder engagement and compliance, and provide examples of successful projects you've led.

Showcase Communication Skills: Since excellent communication is crucial for this role, consider including a section in your application that highlights your relationship-building skills. You could mention any training you've delivered or initiatives you've led that required strong communication.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a People & Culture Manager.

How to prepare for a job interview at ISS Facility Services UK

✨Showcase Your HR Expertise

Make sure to highlight your experience in HR advisory roles, especially your understanding of UK employment law. Be prepared to discuss specific examples where you've successfully navigated complex HR issues.

✨Demonstrate Change Management Skills

Since this role involves leading mobilisation and organisational change projects, come equipped with examples of how you've managed similar transitions in the past. Discuss your approach to ensuring compliance and maintaining a positive employee experience.

✨Emphasise Communication Abilities

As an excellent communicator, you should be ready to illustrate how you've built relationships with stakeholders in previous roles. Prepare to share instances where open communication has led to successful outcomes in your projects.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to juggle multiple priorities or meet tight deadlines, and be ready to explain your thought process and the results achieved.

People & Culture Manager
ISS Facility Services UK
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