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- Tasks: Lead the mobilisation of large FM contracts and develop actionable strategies.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Why this job: Make a real impact in a dynamic environment while collaborating with diverse teams.
- Qualifications: Experience in project management within the FM industry and strong stakeholder relationship skills.
- Other info: Be part of a diverse team that values inclusivity and continuous learning.
The predicted salary is between 70000 - 90000 £ per year.
Contract: Strategic Projects
Location: London or Birmingham
Hours of work: 40 Hours Per Week
Contract Type: Permanent
We are seeking a strategic, process-driven Transition Mobilisation Director to lead the seamless mobilisation of large, complex FM contracts. This role requires a confident senior leader who can partner closely with Commercial, Central, and Operations teams to translate bid activity, customer engagement, and contract requirements into a clear, actionable mobilisation strategy.
We are looking for an experienced professional who can operate effectively in a matrix environment, provide high-level stakeholder oversight, and ensure the full mobilisation programme is delivered to quality, time, and budget. This role also has a strong commercial dimension, supporting bid shaping, securing work, and showcasing ISS capabilities.
Key Responsibilities- Work with UK Commercial, Operations, and the Bid Transition Director to build a Mobilisation Plan aligned with contract requirements and ISS delivery methodology.
- Build and lead the Transition Team in partnership with the UK&I Transition Director, ensuring effective coordination across central teams, SMEs, and operational leads.
- Lead Project Leads in delivering large new or retained contracts in line with the ISS Transition Process Framework (TPM) and governance standards.
- Provide regular progress updates to Operations Key Account Portfolio Directors, ISS Senior Leaders, and the UK Board.
- Ensure consistent and correct use of the TPM across all projects, updating plans to meet customer needs, ISS requirements, and agreed objectives.
- Allocate resources appropriately to ensure daily project tasks and workstream commitments are met.
- Build strong internal and client relationships, ensuring the right ISS workstream owners contribute to delivery.
- Maintain effective stakeholder management, establishing clear communication and escalation routes for each project.
- Monitor progress and make necessary adjustments to ensure project goals are achieved.
- Produce accurate, timely reports for sponsors and stakeholders, including RAID logs.
- Keep all programme documentation updated and coordinate evidence of delivery across workstreams.
- Manage seamless handover to operations and client receiving teams, and ensure effective project closure with lessons learned captured.
- Significant programme or project management experience - gained within the FM industry.
- Degree-level education or relevant qualification (e.g., PMP, Prince2 Practitioner) or equivalent experience.
- Proficiency with project management tools such as MS Project, MS Project Online, or Monday.com.
- Strong understanding of commercial contracts.
- Skilled in building stakeholder relationships and acting as a trusted advisor.
- Excellent written and verbal communication skills.
- Strong analytical, reporting, and presentation capability.
- Advanced MS Office skills, particularly Excel and PowerPoint.
- Ability to think strategically and understand wider programme impact.
- Proven track record of strong professional relationship-building and team collaboration.
- Positive, proactive approach to delivering results and driving continuous learning.
- Fluent in English; additional languages beneficial.
- Experience working in multicultural, matrix environments with multiple reporting lines.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Transition Mobilisation Director in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Mobilisation Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. This will help you showcase how you can contribute to their success as a Transition Mobilisation Director.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in project management and stakeholder engagement clearly and confidently. Highlight specific examples that demonstrate your ability to lead complex mobilisations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Transition Mobilisation Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and stakeholder engagement. We want to see how your skills align with the Transition Mobilisation Director role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to lead teams and manage complex projects. Use specific examples from your past roles to illustrate how you’ve successfully mobilised teams and delivered results. We love seeing strong leadership in action!
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon. We appreciate well-structured applications that get straight to the point, making it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our streamlined process. Plus, it shows you’re serious about joining our team at ISS!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Mobilisation Strategy
Before the interview, make sure you understand the key components of a successful mobilisation strategy. Be ready to discuss how you would build and lead a Transition Team, and how you can ensure effective coordination across various teams. This shows that you’re not just familiar with the role but also have actionable ideas.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built strong relationships with stakeholders in previous roles. Highlight your ability to communicate effectively and manage expectations. This is crucial for the Transition Mobilisation Director role, so be specific about your experiences and outcomes.
✨Demonstrate Your Project Management Expertise
Brush up on your project management knowledge, especially tools like MS Project or Monday.com. Be ready to discuss how you’ve used these tools to monitor progress and adjust plans as needed. This will show that you can handle the complexities of large contracts and deliver results on time and within budget.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a matrix environment. Think of past challenges you've faced and how you navigated them. This will help you illustrate your strategic thinking and ability to adapt to changing circumstances, which are key for this role.