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- Tasks: Lead training initiatives to empower colleagues and enhance operational excellence.
- Company: Join ISS, a world-leading workplace management company focused on people and innovation.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to professional growth.
- Why this job: Make a real impact by shaping the skills and confidence of healthcare professionals.
- Qualifications: Experience in training management and strong communication skills required.
- Other info: Diverse and inclusive workplace with a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Healthcare
Location: London (SW10 9NH)
Hours of work: 40 hours per week
Contract Type: Permanent
We are seeking a dedicated and proactive Training Manager to ensure all colleagues receive timely, high-quality training that equips them with the skills and confidence needed to perform their roles effectively. This role plays a key part in supporting operational excellence by identifying training needs, coordinating development plans, and enhancing the overall training provision across all sites.
We are looking for someone who can build strong partnerships with managers, Trust representatives, and wider hospital teams to deliver consistent, engaging, and compliant learning experiences. The Training Manager will ensure training records are accurately maintained in the Learning Management System and will lead the coordination of refresher, mandatory, and development training across the service.
What You'll Be Doing
- Monitor and review training compliance across all service lines.
- Collaborate with operational teams to identify training needs for each hospital department.
- Coordinate and schedule training sessions, including mandatory and leadership development courses.
- Deliver a range of training sessions to frontline and management staff.
- Administer apprenticeship programmes delivered by external providers.
- Maintain accurate records and ensure compliance within the Learning Management System.
- Schedule and manage refresher training to support ongoing compliance.
- Lead monthly Training Community calls with colleagues across 30 hospitals to share best practices.
What We’re Looking For
- Proven experience in a Training Manager role.
- Strong track record of designing, delivering, and managing end-to-end learning programmes.
- Confident in using KPIs and SLAs for reporting and driving continuous improvement.
- Skilled user of Learning Management Systems (LMS) and digital learning platforms.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to motivate, influence, and engage learners at all levels.
- Strong active listening skills and the ability to present concepts clearly and effectively.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is Proud To Be A Diverse & Inclusive Employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Training Manager in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Training Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since ISS is all about people, think of examples from your past experiences that showcase your ability to engage and motivate learners. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and passion. Tailor your approach to each application, highlighting how you can enhance training provision across various sites.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Training Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Training Manager role. Highlight your experience in designing and delivering training programmes, and don’t forget to mention your skills with Learning Management Systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how your background aligns with our mission at ISS. Be sure to mention any specific experiences that demonstrate your ability to engage learners effectively.
Showcase Your Communication Skills: As a Training Manager, strong communication is key. In your application, make sure to showcase your ability to engage with various stakeholders. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully collaborated with teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Training Stuff
Make sure you brush up on your knowledge of training methodologies and Learning Management Systems. Be ready to discuss specific programmes you've designed or delivered, and how they improved compliance or engagement.
✨Showcase Your Communication Skills
As a Training Manager, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated training needs or feedback in the past. This will demonstrate your ability to build strong partnerships.
✨Be Data-Driven
Familiarise yourself with KPIs and SLAs relevant to training. Be prepared to discuss how you've used data to drive improvements in training compliance or learner outcomes. This shows you're not just about delivering training but also about measuring its impact.
✨Engage with Real Scenarios
Think of real-life scenarios where you've had to coordinate training across multiple teams or locations. Be ready to share these experiences during the interview, as they highlight your organisational skills and ability to manage complex training needs.
