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- Tasks: Lead and manage diverse projects, ensuring delivery aligns with business goals.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Hybrid work model, career development opportunities, and a supportive team culture.
- Why this job: Make a real impact by driving change initiatives in a dynamic environment.
- Qualifications: Degree-level education and project management experience required.
- Other info: Diverse and inclusive workplace committed to employee growth.
The predicted salary is between 43200 - 72000 £ per year.
Location: London (E14 5HP) / South East
Hours of work: 40 hours per week
Contract Type: Hybrid, Permanent
We are seeking a proactive and capable Project Manager to support the delivery of key change initiatives that underpin our ambition to be the world’s leading service organisation. This role will lead and influence multiple programmes, projects and workstreams across a broad portfolio - that may include technology, catering, engineering, IT and procurement-related projects.
Working within the governance set by the Project Management Office, you will create and manage robust delivery plans, ensuring progress against objectives, timelines, and scope.
Job Description
Operating in close collaboration with ISS and client stakeholders, the Project Manager will drive consistency, transparency and alignment across delivery activity, whilst supporting business process improvement across the contract. This is a varied role requiring strong prioritisation skills, commercial awareness, stakeholder engagement and a disciplined approach to governance and reporting. You will play a central role in shaping continuous improvement and supporting best practice across regions and workstreams.
Key Responsibilities
- Lead and manage a range of projects from inception to closure through ISS governance frameworks.
- Develop delivery plans aligned to client and business objectives.
- Ensure programme governance is followed and project documentation is maintained.
- Provide accurate and timely reporting on progress, financials, risks and dependencies.
- Facilitate RAID management and coordinate dependencies across projects and workstreams.
- Manage stakeholder communication, engagement and escalation routes.
- Track and drive progress against KPIs, timelines and agreed outcomes.
- Oversee day-to-day project delivery and ensure operational readiness for handover.
- Support budget development and commercial oversight of assigned projects.
About You
- Degree-level education or equivalent.
- Experience in project management in FM, corporate real estate, banking, or professional services.
- Professional accreditation (Prince2 Practitioner, APM, PMP or equivalent).
- Strong understanding of commercial contracts and governance frameworks.
- Proficient user of PM tools (MS Project, MS Project Online, Power PPM etc.).
- Demonstrable experience managing multiple concurrent workstreams.
- Highly organised and able to prioritise under pressure.
- Strong stakeholder management and communication skills.
- Skilled in analysis, reporting and presentation.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
PMO Project Manager in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that PMO Project Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their governance frameworks and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your STAR technique for answering competency questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your project management skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ISS.
We think you need these skills to ace PMO Project Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PMO Project Manager role. Highlight your project management experience, especially in FM or corporate real estate, and showcase any relevant qualifications like Prince2 or PMP.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at ISS. Be sure to mention your experience with stakeholder engagement and governance frameworks.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage multiple projects and deliver results. Use metrics where possible to quantify your success and impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role promptly!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the outcomes. This will show your depth of experience and ability to lead multiple workstreams.
✨Master the Governance Frameworks
Familiarise yourself with the governance frameworks mentioned in the job description. Be prepared to explain how you've applied these frameworks in your previous roles. This demonstrates your understanding of the importance of structure in project management.
✨Engage with Stakeholders
Think about how you've successfully engaged stakeholders in your past projects. Prepare examples that highlight your communication skills and ability to manage expectations. This is crucial for a role that requires strong stakeholder management.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data and reporting tools to track project progress and KPIs. Highlight any specific PM tools you're proficient in, like MS Project or Power PPM, as this will align with the technical requirements of the role.
