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- Tasks: Support and optimise HR technology platforms for a seamless employee experience.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Why this job: Make a real impact on HR processes while working with cutting-edge technology.
- Qualifications: Strong knowledge of SAP SuccessFactors and problem-solving skills required.
- Other info: Diverse and inclusive workplace with a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading provider of facilities services in the UK, is seeking a People Technology Analyst to support the effective operation, maintenance, and optimisation of their people platforms within the People & Culture (P&C) function. This position plays a key role in ensuring their HR technology landscape is robust, efficient, and designed to deliver a seamless experience for employees, managers, and P&C teams. The role supports the organisation’s ambition to deliver digitised, high‑quality people processes across recruitment, onboarding, people administration, and data management.
The successful candidate will work closely with colleagues across P&C, technology partners, and AMS teams to maintain system stability, enhance functionality, and support data integrity and security. You will help ensure systems fully support modern, digitised people processes while identifying opportunities for continuous improvement.
Key Responsibilities- Day‑to‑day administration of core people systems, including SAP SuccessFactors.
- Configure and maintain Position Management and support Employee Central activities.
- Liaise with AMS colleagues to coordinate configuration changes, permission updates, and enhancements.
- Manage system upgrades, releases, and testing cycles with group colleagues.
- Prepare data import templates and support bulk data loads.
- Provide second‑line system user support, resolving incidents in line with SLAs and escalating where required.
- Analyse people processes to identify opportunities for automation, simplification, and digital improvement.
- Maintain data integrity, troubleshoot data issues, and collaborate with People Analytics teams.
- Strong knowledge of SAP SuccessFactors, particularly Position Management and Employee Central.
- Proven ability to problem‑solve and troubleshoot complex system or data issues.
- Experience using an IT ticketing system (Jira desirable but not essential).
- Ability to build strong relationships with colleagues and stakeholders.
- Good understanding of core HR processes, including recruitment, onboarding, offboarding, and payroll.
- Strong analytical skills and high attention to detail, with a commitment to data quality.
- Ability to translate technical concepts into clear, accessible language for non‑technical users.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
People Technology Analyst in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Technology Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees at ISS or similar companies on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your SAP SuccessFactors knowledge. Be ready to discuss how you've tackled system issues in the past and how you can contribute to optimising their people platforms.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've improved processes or maintained data integrity in previous roles. This will demonstrate your commitment to high-quality people processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ISS team and being part of something bigger.
We think you need these skills to ace People Technology Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Technology Analyst role. Highlight your experience with SAP SuccessFactors and any relevant HR processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention your problem-solving skills.
Showcase Your Analytical Skills: Since this role involves a lot of data management and analysis, make sure to showcase your analytical skills in your application. Give examples of how you've used data to improve processes or solve problems in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SAP SuccessFactors, especially Position Management and Employee Central. Be ready to discuss how you've used these systems in the past and any challenges you've faced, as this will show your technical prowess.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex system or data issues you've resolved. Highlight your analytical skills and attention to detail, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand HR Processes
Familiarise yourself with core HR processes like recruitment, onboarding, and payroll. Being able to speak confidently about these areas will demonstrate your understanding of how technology supports people processes, which is key for this position.
✨Build Relationships
Since the role involves liaising with various teams, think about how you can showcase your ability to build strong relationships. Prepare to discuss times when you've collaborated effectively with colleagues or stakeholders to achieve a common goal.