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- Tasks: Lead engineering operations for a major banking client across the UK, ensuring top-notch service delivery.
- Company: Join ISS Facility Services UK, a market leader in facilities management.
- Benefits: Strong salary package, home-based work, and national travel opportunities.
- Why this job: Make a real impact in engineering leadership while working with a diverse team.
- Qualifications: Engineering qualifications and extensive multi-site leadership experience required.
- Other info: Dynamic role with opportunities for professional growth and stakeholder engagement.
The predicted salary is between 48000 - 72000 £ per year.
Here at ISS, we are looking to develop our engineering leadership against the Retail Estate for a leading Banking client, with a truly major Estate spanning the UK, in the 100s of buildings. We provide a mobile engineering maintenance service encompassing Mechanical, Electrical and Building Fabric plus small Projects. You would be the lead of this engineering operation, representing the team across the wider Account and to the customer.
Abiding by the strict contractual KPIs and SLAs, you will take ownership of the engineering strategy and deliver. You would be responsible for ensuring that the UK Operation adheres to all governance, processes and procedures, while identifying and promoting opportunities that enhance ISS self-delivery capability. This role will require extensive stakeholder engagement within the Account itself, but also across various central functions, and of course, the role is heavily customer-facing.
This is a fantastic role for an established Engineering Leader, boasting a track record of high volume multi-site delivery, looking to progress onto one of the UK's leading FM contracts, working for a market leader in the built environment space.
Action will include:
- Technical and Operational Leadership: Provide technical and operational leadership to engineering teams, ensuring effective service delivery, adherence to best practices, and achievement of 100% uptime and compliance. Prioritise health and safety by ensuring all processes and procedures comply with relevant legislation, promoting a zero-accident culture, and driving continuous improvement in safety.
- Management: Lead the implementation of the Process, ensuring all governance, processes, and procedures are followed to maintain high standards and minimise unplanned downtime. Manage vendor relationships and the engineering supply chain, conducting annual reviews, aligning with budget expectations, and identifying opportunities for cost efficiencies. Oversee risk control measures, support incident management processes, and ensure timely resolution of engineering-related risks, maintaining compliance with employer and contractual governance. Build and maintain strong working relationships with key stakeholders, including the Account Integrated team and the client, to promote quality service delivery and effective communication.
We need from you:
- An Engineering qualification(s) and background, plus extensive experience of leading engineering delivery within a multi-site operation.
- An ability to engage with a wide variety of stakeholders.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Management
Industries: Facilities Services
Head of Technical Building Services in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Building Services in London
✨Tip Number 1
Don’t just sit back and wait for the job to come to you! Reach out directly to the job poster on LinkedIn or via email. A friendly message expressing your interest can really make you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees at ISS Facility Services UK or in similar roles. They can provide insider info and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for the interview by researching common questions for engineering leadership roles. Think about how your experience aligns with their needs, especially around stakeholder engagement and operational leadership. Practice makes perfect!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Technical Building Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Technical Building Services role. Highlight your engineering qualifications and experience in multi-site operations, as well as any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholder engagement and how you’ve successfully led engineering teams in the past. Let us know what excites you about working with ISS Facility Services UK.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to deliver high-quality service and compliance. Use metrics where possible to show how you’ve improved processes or reduced downtime. We love numbers that tell a story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture before you hit 'send'.
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Engineering Stuff
Make sure you brush up on your technical knowledge related to mechanical, electrical, and building fabric services. Be ready to discuss specific projects you've led and how you ensured compliance with KPIs and SLAs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading engineering teams and managing multi-site operations. Think about times when you improved service delivery or implemented best practices, and be ready to share those stories.
✨Engage Stakeholders Effectively
Since this role involves extensive stakeholder engagement, practice how you would communicate with various parties. Be prepared to discuss how you’ve built strong relationships in the past and how you plan to do so in this role.
✨Emphasise Safety and Compliance
Safety is a big deal in this role, so come prepared to talk about how you've prioritised health and safety in previous positions. Share any initiatives you've led to promote a zero-accident culture and ensure compliance with relevant legislation.
