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- Tasks: Lead and deliver engaging communication strategies across 164 primary schools.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Why this job: Make a real impact in education by enhancing communication and engagement.
- Qualifications: Experience in communications or marketing, strong writing skills, and digital platform management.
- Other info: Diverse and inclusive workplace with a focus on people and community.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Education
Location: West Sussex
Hours of work: 40
Contract Type: Permanent
We are seeking a Communications Manager to lead, manage and deliver all communications across a single, large-scale contract covering 164 primary schools. This role is central to supporting engagement with parents, teachers, school leaders and students through consistent, clear and engaging communication.
We are looking for someone who can strengthen customer satisfaction, enhance contract performance and support long-term growth by ensuring all communication activity is aligned, effective and impactful.
Key Responsibilities- Lead and deliver the communication strategy across the contract, aligned with contractual, operational and growth objectives
- Manage digital communication software and platforms used by parents, teachers and students
- Create and distribute menus, updates, promotions, campaigns and key messages
- Ensure all communications are inclusive, accessible and aligned with brand and contract standards
- Work closely with the Brand Manager to align timing, messaging, campaign cadence and priorities
- Ensure all communications, materials and school-facing documents strictly follow approved brand guidelines
- Attend regular check-ins to review upcoming campaigns, materials and required approvals
- Support engagement initiatives across multiple schools and stakeholder groups
- Proven experience in a communications or marketing role
- Strong written and verbal communication skills
- Experience managing digital communication platforms
- Experience supporting engagement initiatives across multiple sites or stakeholders
- Confident working in education or public sector environments
- Experience using insight and data to support reporting and KPIs (desirable)
- Must hold a UK driving licence (for travel around West Sussex)
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Communications Manager in London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best communication projects. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially in engaging with schools and communities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Communications Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Manager role. Highlight your experience in managing communications and engagement initiatives, especially in education or public sector environments. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since this role is all about effective communication, don’t hold back! Use clear and engaging language in your application. We’re looking for someone who can convey messages well, so let your writing shine through.
Highlight Digital Experience: Mention any experience you have with digital communication platforms. We want to know how you've used these tools to engage with various stakeholders. If you’ve managed campaigns or created content, make sure to include those examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Audience
Before the interview, research the schools and stakeholders you'll be communicating with. Understanding their needs and concerns will help you tailor your responses and demonstrate that you're the right fit for the role.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully managed communications in previous roles. Be ready to discuss specific campaigns or strategies you've implemented, focusing on how they improved engagement and satisfaction.
✨Familiarise Yourself with Digital Tools
Since the role involves managing digital communication platforms, brush up on the tools mentioned in the job description. If you have experience with similar software, be prepared to discuss how you used it to enhance communication efforts.
✨Align with Company Values
ISS values inclusivity and diversity, so think about how your personal values align with theirs. Be ready to share your thoughts on creating accessible communications and fostering engagement across diverse groups.
