Workplace Coordinator in Leeds

Working Thursday and Friday with the ability to cover holiday when needed

To provide a world class, client facing front of house and facilities management service.

To ensure all front of house and facilities management operations are managed efficiently.

To be proactive in all visitor and contractor management duties in line with Barclays service standards.

To be an ambassador of Barclays and ISS Front of House and Facilities Management Services.

Job Description

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Responsibilities

• To ensure the smooth operation of the client site.
• Primary contact for all FM related matters – act as an ambassador for Barclays CRES helpdesk, promote use and assist with resolution where appropriate.
• Daily review of CRES helpdesk work orders relating to site. Drive to completion within appropriate SLA.
• Escalation with the FM team as required in terms of any building/facilities related issues.
• To support Corporate Security – provision of security passes in line with agreed process and date collation. Awareness of Security Incident Management process.
• Monitor cleaning standards to ensure agreed cleaning specifications are met.
• To develop and maintain excellent relations with the client/stakeholder.
• Monitoring of meeting room bookings and usage.
• To deal with telephone calls in accordance with call answering standards and the service level agreements.
• Workplace inspections to be completed and corrective actions progressed.
• Provide all hospitality requirements for the meeting rooms, with set up and clean down to required standards.
• To receive and sort incoming mail and frank outgoing mail for collection and arrange courier collections.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com