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For Companies At a Glance
- Tasks: Lead engaging training programmes to enhance team skills and service delivery.
- Company: Join ISS, a people-focused company making a difference in facilities management.
- Benefits: Competitive salary, career growth, and the chance to shape learning culture.
- Why this job: Make a real impact on colleagues' development and service excellence.
- Qualifications: Experience in training, strong communication skills, and IT proficiency.
- Other info: Dynamic role with opportunities to collaborate across teams and locations.
The predicted salary is between 28800 - 48000 £ per year.
Division: ISS Government Facilities Management
Are you passionate about developing people, enhancing service delivery, and helping teams thrive? ISS is seeking an experienced and engaging Learning & Development Trainer to support our Government Facilities Management division across London and the South. This is a fantastic opportunity to shape the colleague experience and drive operational excellence through impactful learning.
About the RoleReporting to the Regional Learning & Development Manager, you\’ll lead the coordination and delivery of training programmes to frontline teams. This includes Welcome Day inductions, Placemakers workshops, PSO (PureSpace) training, supervisor development, and job-specific skills sessions. You\’ll also be responsible for maintaining accurate learning records, monitoring compliance, and supporting with the Learning Management System (MyLearning).
Key Responsibilities
Deliver a range of in-person and virtual training programmes across multiple locations
Champion PSO (PureSpace) training to improve cleanliness, sustainability, and user experience
Maintain training records and manage compliance reporting for internal and client needs
Support with training matrix development, scheduling, and tracking of uptake
Gather feedback from learners and assess training impactAct as the first point of contact for MyLearning, supporting user queries and account access
Collaborate with operational, HR, and central teams to align learning with business needs
What We\’re Looking For
Proven experience in a training or learning & development role, ideally supporting operational or frontline teams
Confident presenter with excellent communication and facilitation skills
Organised and proactive, able to manage multiple training programmes simultaneously
Strong IT skills, including use of Microsoft Office and Learning Management Systems
Understanding of effective learning methods, compliance training, and learner engagement
Ability to work with a wide range of stakeholders and build strong working relationships
Experience within facilities management or a similar service-led environment is advantageous
Why Join ISSAt ISS, people are at the heart of everything we do. This role offers a real opportunity to influence learning culture across our teams in London and the South, helping individuals grow and supporting better service outcomes for our clients. Join a company where your impact truly matters.
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Learning And Development Specialist employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning And Development Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ISS through LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching ISS's values and recent projects. We want to see that you’re genuinely interested in how you can contribute to enhancing service delivery and developing people.
✨Tip Number 3
Showcase your training skills during the interview! Bring examples of past training sessions you've led and how they impacted learner engagement. We love seeing real-life results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Learning And Development Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Learning & Development Trainer. Highlight your experience in training and development, especially with frontline teams, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for developing people and enhancing service delivery. Share specific examples of how you've made an impact in previous roles, and let your personality come through.
Showcase Your Communication Skills: As a trainer, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. Whether it's through your writing style or the way you present your experiences, make sure we can see your confident communicator side.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ISS!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Training Stuff
Make sure you brush up on the latest training techniques and methodologies. Be ready to discuss how you've successfully delivered training in the past, especially in a frontline or operational setting. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
As a Learning & Development Trainer, your ability to communicate effectively is key. Prepare examples of how you've engaged learners in the past, whether through in-person sessions or virtual training. Practise articulating your thoughts clearly and confidently.
✨Get Familiar with Compliance and Records Management
Since maintaining accurate learning records is part of the job, be prepared to discuss your experience with compliance training and record-keeping. Highlight any systems you've used, like Learning Management Systems, and how you've ensured compliance in previous roles.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple training programmes, so be ready to talk about how you manage your time and priorities. Share specific examples of how you've successfully coordinated training schedules and tracked learner uptake in the past.
