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For Companies At a Glance
- Tasks: Be the friendly face of our community, welcoming visitors and ensuring smooth operations.
- Company: Join ISS, a global leader in workplace management, dedicated to connecting people and places.
- Benefits: Enjoy a permanent role with flexible hours and opportunities for personal growth.
- Why this job: Make a real impact by fostering community and supporting entrepreneurship in a vibrant environment.
- Qualifications: Previous experience in a similar role, strong organisational skills, and a passion for community building.
- Other info: We celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Host/Hostess
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Location: London
Hours of work: 40 Hours across 3 Shift Patterns Monday to Friday
Contract Type: Permanent
As a Community Associate, you will be the primary point of contact and the welcoming face of our client, ensuring a consistently positive experience for all members.
Your role will be pivotal in creating a collaborative community environment, fostering relationships, and supporting the growth of our client-provided services.
Job Description
As Community Associate, you will work Monday to Friday with varying hours to accommodate our events schedule, ensuring that the building is fully operational and that processes run smoothly.
Additionally, you\’ll drive the promotion of service offerings and take direction from the management team to support the community\’s needs.
In this role, you\’ll be the first and last point of contact for all visitors, embodying the friendly and professional atmosphere that defines our client\’s values. Your efforts will help build a vibrant, connected community where members feel welcomed, supported, and inspired.
Key Responsibilities
Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running smoothly
Drive growth and promotion of our client provided service offerings
Take direction from the team to support the Community as necessary
Be the first and last point of contact for your building
Cover the front desk during business hours
Greet and check-in member guests
Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails encourage visitor NPS completion
Professional and Personal Competencies/Qualifications
A social butterfly and a self-starter who can motivate themselves
Have previous experience in a similar role/co-working environment
Highly independent and can manage projects for timely delivery
Have exceptional organisational and multitasking skills with great attention to detail
Have demonstrated professionalism, accountability, self-awareness, and high social intelligence in previous roles
Are passionate about entrepreneurship and community building
Possess basic computer skills: Microsoft Office
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess
✨Tip Number 1
Network with current or former employees of ISS to gain insights into the company culture and expectations for the Host/Hostess role. This can help you tailor your approach during interviews and demonstrate your genuine interest in the position.
✨Tip Number 2
Familiarise yourself with community-building strategies and event management, as these are key aspects of the role. Being able to discuss relevant experiences or ideas during your interview will show that you're proactive and well-prepared.
✨Tip Number 3
Practice your interpersonal skills by engaging with people in various settings. As a Host/Hostess, you'll need to create a welcoming atmosphere, so honing your ability to connect with others will be invaluable during your application process.
✨Tip Number 4
Research ISS's values and mission statement to align your responses with their corporate culture. Demonstrating that you share their passion for community and inclusivity can set you apart from other candidates.
We think you need these skills to ace Host/Hostess
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Host/Hostess position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create a welcoming environment and foster community relationships, as these are crucial for this position.
Highlight Relevant Experience: In your CV, emphasise any previous experience in similar roles or co-working environments. Use bullet points to clearly outline your responsibilities and achievements, focusing on your organisational skills and ability to manage multiple tasks.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are essential qualities for a Host/Hostess.
How to prepare for a job interview at ISS Facility Services UK
✨Show Your Social Skills
As a Host/Hostess, your ability to connect with people is crucial. During the interview, demonstrate your social skills by engaging with the interviewer, maintaining eye contact, and showing genuine interest in their questions.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in similar roles or co-working environments. Share specific examples of how you've created welcoming atmospheres or fostered community relationships in past positions.
✨Demonstrate Organisational Skills
Since the role requires exceptional organisational and multitasking abilities, be prepared to discuss how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised and ensure smooth operations.
✨Express Your Passion for Community Building
The company values community and entrepreneurship, so convey your enthusiasm for these areas. Share any personal experiences or initiatives you've been involved in that showcase your commitment to building vibrant communities.
