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For Companies At a Glance
- Tasks: Support daily operations and ensure a safe, organised workplace in a vibrant office.
- Company: Join ISS, a world-leading facility management company focused on user experiences.
- Benefits: Exciting career opportunities, inclusive culture, and a chance to make a real difference.
- Why this job: Be a key player in enhancing workplace environments while developing your skills.
- Qualifications: Experience in facilities, strong communication skills, and a proactive problem-solving attitude.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
FACILITIES OPERATIONS ASSISTANT – Contract: VM02 | Location: Manchester, M2 6FW | Hours: 40 per week | Type: Permanent
We are seeking a proactive and organised Facilities Operations Assistant to join our Facilities Management team in a brand new office in city centre Manchester. This role supports both operational delivery and customer satisfaction in a fast-paced environment.
Job Description
As Facilities Operations Assistant, you will provide essential administrative and operational support across all aspects of Facilities Management. You’ll be a key point of contact for facilities-related queries, helping to maintain a safe, secure, and well-organised workplace. This role requires excellent communication, attention to detail, and the ability to work both independently and collaboratively.
Key Responsibilities
- Support daily facilities operations including maintenance, cleaning, and security coordination.
- Liaise with service providers and contractors to ensure timely and high-quality service delivery.
- Respond to employee facilities requests professionally and efficiently.
- Maintain accurate records of service contracts, maintenance logs, and compliance documentation.
- Assist with sustainability initiatives such as recycling and energy-saving projects.
- Deliver H&S and environmental inductions for new starters.
- Log, facilitate, and oversee reactive and planned maintenance visits.
- Ensure compliance with environmental and HSEQ standards.
- Support completion of fire risk assessments and water hygiene arrangements.
- Assist with internal and external audits.
About You
- Previous experience in a Facilities role
- Strong team player with excellent interpersonal skills
- Clear and confident communicator with good written and spoken English
- Comfortable using MS Office and digital systems
- Customer-focused with a proactive approach to problem-solving
- Able to thrive in a fast-paced environment
- Good understanding of health and safety regulations
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Our focus is on creating great user experiences and delivering intelligent solutions with high standards and care.
We offer a challenging and exciting career in an organisation with people at its heart. At ISS, everyone has the opportunity to develop, grow, and make a difference.
Diversity & Inclusion
ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background. We are a Disability Confident Committed (Level 2) employer, supporting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our inclusivity makes ISS a more creative, productive, and happy place to work.
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Facilities Operations Assistant employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ISS and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Facilities Operations Assistant, especially your customer service skills.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past where you’ve tackled challenges in facilities management. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Facilities Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management. We want to see how your skills match the job description, so don’t be shy about showcasing your previous roles and responsibilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Operations Assistant role. Be sure to mention your proactive approach and customer-focused mindset, as these are key for us.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Facilities Basics
Brush up on your knowledge of facilities management principles. Understand the key responsibilities of a Facilities Operations Assistant, like maintenance coordination and health & safety regulations. This will help you speak confidently about how you can contribute to the team.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with team members or service providers in the past. This will demonstrate your ability to handle facilities-related queries professionally.
✨Be Proactive in Problem-Solving
Think of specific instances where you identified a problem and took the initiative to resolve it. Highlighting your proactive approach will resonate well with the interviewers, as they’re looking for someone who can thrive in a fast-paced environment.
✨Prepare Questions About Sustainability Initiatives
Research the company’s sustainability efforts and prepare thoughtful questions. Showing genuine interest in their recycling and energy-saving projects will not only impress them but also demonstrate your alignment with their values.
