Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer service and manage facility operations.
- Company: Join a prestigious government contract in Yorkshire, focused on high-security site management.
- Benefits: Enjoy a permanent role with a competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in a collaborative environment while driving service excellence.
- Qualifications: Experience as a Facilities Manager with strong leadership and technical skills required.
- Other info: Must be able to attain BPSS Clearance for this role.
The predicted salary is between 36000 - 60000 £ per year.
The Facilities Manager will oversee operations at a high-security city centre site, leading a team of security guards, receptionists and catering staff. This role requires a strong leader who can drive service excellence and foster collaboration.
This is an opportunity to make a real impact by enhancing customer service and overseeing Planned Preventative Maintenance (PPM) and small works. The role involves close collaboration with the client and other agencies to ensure high service standards.
Security is a key focus, with responsibilities including site tours, inductions, and escorting procedures. The Facilities Manager will implement a Total Facilities Management (TFM) approach, particularly in Hard FM, supporting upcoming technical projects.
The role is ideal for an experienced Facilities Manager eager to innovate and enhance service standards in a prestigious environment.
Key Responsibilities- Oversee integrated facility operations, ensuring compliance with SLAs
- Build strong relationships with client stakeholders
- Lead contract management and drive service improvements
- Ensure health & safety compliance and accurate reporting
- Manage budgets, SLAs, and contract targets
- Handle customer queries and complaints efficiently
- Demonstrable experience of working as a Facilities Manager
- Experience in both Hard & Soft FM (but preferably with a leaning more towards Hard FM)
- Strong technical knowledge of infrastructure and asset management
- Proven leadership and team management skills
- Excellent communication and stakeholder management
- Health & safety expertise and contractor management experience
- Good MS Office skills
- Able to attain BPSS Clearance
If you have any queries regarding this role, please contact the Resourcing Team at resourcing.team@uk.issworld.com.
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around Hard FM and Total Facilities Management. Understanding these concepts will help you speak confidently about your experience and how it aligns with the job.
✨Tip Number 2
Network with professionals in the facilities management sector, particularly those who have experience in high-security environments. This can provide you with insights and potentially valuable connections that could help you stand out.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven service improvements and managed teams effectively. Highlighting your leadership skills and successful projects will demonstrate your capability for this role.
✨Tip Number 4
Research the company’s values and recent projects. Being able to articulate how your personal values align with theirs can make a strong impression during any discussions or interviews.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly in Hard FM. Use specific examples that demonstrate your leadership skills and technical knowledge relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing service standards and your ability to manage teams effectively. Mention your experience with compliance and stakeholder management, as these are key aspects of the job.
Highlight Relevant Experience: In your application, emphasise your previous roles that involved managing integrated facility operations and driving service improvements. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Facilities Manager role.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Leadership Skills
As a Facilities Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on collaboration and service excellence.
✨Highlight Your Technical Knowledge
Given the emphasis on Hard FM, be ready to discuss your technical expertise in infrastructure and asset management. Share specific projects or experiences that showcase your understanding of these areas.
✨Emphasise Health & Safety Compliance
Health and safety are key components of this role. Be prepared to talk about your experience with health and safety regulations, contractor management, and how you've ensured compliance in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding customer queries and complaints. Think of scenarios where you effectively handled difficult situations and improved service standards.
