Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily office operations and ensure a welcoming environment for employees and visitors.
- Company: Join ISS, a global leader in workplace and facility management dedicated to enhancing user experiences.
- Benefits: Enjoy a permanent role with opportunities for growth, inclusivity, and a supportive team culture.
- Why this job: Be part of a collaborative team focused on service excellence and making a positive impact.
- Qualifications: Ideal candidates have experience in admin roles, strong communication skills, and are organised multitaskers.
- Other info: ISS values diversity and welcomes applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
The Workplace Facilities Assistant plays a key role in ensuring the smooth daily operation of our client offices, supporting both employees and visitors in a professional and welcoming environment. This role focuses on the delivery of high-quality workplace facilities services, helping maintain a productive, safe, and efficient office space.
Working closely with the wider ISS and client teams, you’ll support the back-office functions, uphold compliance through established procedures, and contribute to a consistently positive workplace experience. You will be responsible for delivering excellent customer service, providing technical and operational support, and ensuring all FM processes are followed to the highest standards.
This is a great opportunity to be part of a team that takes pride in service excellence and collaboration.
Key Responsibilities- Support the Senior Workplace Facilities Manager with coordination and documentation.
- Manage workplace data, reports, and systems to ensure accuracy and compliance.
- Coordinate services such as cleaning, catering, and maintenance for smooth operations.
- Act as main contact for workplace queries and liaise with suppliers.
- Maintain health, safety, and ESG compliance records and initiatives.
- Monitor budgets, process invoices, and assist with financial tracking.
- Identify and support process improvements and new workplace initiatives.
- Experienced in administrative or coordination roles, ideally within facilities or workplace settings.
- Proficient in Microsoft Office and workplace management systems.
- Highly organised with strong multitasking and prioritisation skills.
- Excellent written and verbal communication.
- Knowledge of health and safety regulations and reporting processes (preferred).
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Familiarise yourself with the specific facilities management systems and software that are commonly used in the industry. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled workplace queries or resolved issues in previous roles. This will highlight your ability to maintain a positive workplace experience.
✨Tip Number 3
Research ISS's commitment to health, safety, and ESG compliance. Being knowledgeable about their initiatives and values will allow you to align your answers with their corporate responsibility goals during the interview.
✨Tip Number 4
Network with current or former employees of ISS on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or coordination roles, especially within facilities or workplace settings. Emphasise your proficiency in Microsoft Office and any workplace management systems you've used.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to manage workplace data and reports. Mention specific examples of how you've contributed to a positive workplace experience in previous roles.
Highlight Compliance Knowledge: If you have knowledge of health and safety regulations, be sure to include this in your application. Explain how you've upheld compliance in past positions and how you can contribute to maintaining high standards at ISS.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for the Facilities Assistant role.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Organisational Skills
As a Facilities Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Emphasise Customer Service Experience
Since this role involves providing excellent customer service, be ready to discuss your previous experiences in similar settings. Highlight specific instances where you resolved issues or improved the experience for clients or colleagues.
✨Familiarise Yourself with Health and Safety Regulations
Knowledge of health and safety regulations is preferred for this position. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in the workplace during the interview.
✨Demonstrate Team Collaboration
The role requires working closely with various teams. Share examples of how you've collaborated effectively in the past, showcasing your ability to communicate and work well with others to achieve common goals.
