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- Tasks: Lead and manage high-profile hospitality services in unique government buildings.
- Company: Join ISS, a global leader in workplace and facility management, dedicated to making the world work better.
- Benefits: Enjoy flexible working hours, opportunities for growth, and a diverse, inclusive workplace culture.
- Why this job: Perfect for those who thrive in fast-paced environments and want to deliver exceptional service at prestigious events.
- Qualifications: Experience in hospitality management and a background in hotel or contract catering is essential.
- Other info: Weekend work is required, so flexibility is key for this dynamic role.
The predicted salary is between 36000 - 60000 £ per year.
The role of Hospitality Supervisor for the Whitehall estate offers an exciting opportunity to manage high-profile hospitality services across key government buildings.
You’ll oversee everything from sandwich lunches and teas to high-end canapés, buffet spreads, and wine receptions, ensuring that each event is executed to the highest standard. This is an end-to-end management role, where you will be responsible for both planning and delivering exceptional service in a unique and sometimes challenging set of buildings, including quirky spaces with features like spiral staircases.
In this high-profile role, you’ll be working with dynamic teams that vary in size depending on the building, and you’ll need to be adaptable, with the ability to respond to short-notice requests. Whether it’s a high-profile meeting involving the Prime Minister, Cobra, or world leaders, or managing a last-minute weekend event, your ability to design menus, lead the team, and deliver with agility will be essential. Weekend work will be a part of the role, so flexibility is key.
If you’re passionate about delivering world-class hospitality in a prestigious environment and thrive in fast-paced, ever-changing settings, this is the role for you.
- Manage and provide direction, guidance, and support to staff to ensure efficient and effective delivery of all catering services.
- Ensure cleanliness and hygiene standards comply with company and statutory regulations.
- Achieve objectives through effective planning, allocation, and monitoring of work for set teams.
- Oversee recruitment, training, and development of staff.
- Manage staff compliance with relevant policies and procedures related to food safety, operations, HR, recruitment, attendance, and disciplinary actions.
- Effectively manage people and financial resources to maximise contract profitability through efficient control procedures.
- Promote and develop company services, keeping the line manager informed of potential growth, development, and business opportunities.
- Maintain operations and exceed quality standards, creating conditions for productivity improvements.
Experience in hospitality management and a background in hotel or contract catering are essential.
Evening & Weekend Supervisor employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Supervisor
✨Tip Number 1
Familiarise yourself with the specific venues and events that you might be managing. Understanding the unique features of the Whitehall estate and its high-profile nature will help you demonstrate your adaptability and readiness to handle diverse catering needs.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in high-pressure environments. Engaging with others can provide insights into best practices and may even lead to valuable connections that could support your application.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team or event. Highlighting your ability to lead under pressure will resonate well with the expectations of this role.
✨Tip Number 4
Be prepared to discuss how you would handle last-minute changes or requests during events. Having a few examples ready will illustrate your problem-solving skills and your capacity to maintain high standards in a fast-paced environment.
We think you need these skills to ace Evening & Weekend Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-pressure environments. Emphasise any roles where you managed teams or events, and showcase your adaptability to changing circumstances.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional hospitality services. Mention specific examples of past experiences that demonstrate your ability to manage events and lead teams effectively.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team leadership, event planning, and financial management. Use keywords from the job description to ensure your application aligns with what the company is looking for.
Showcase Flexibility and Agility: Since the role requires weekend work and adaptability, mention your willingness to work flexible hours and provide examples of how you've successfully managed last-minute requests or changes in previous roles.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality management. Discuss specific events you've managed, the types of services you provided, and how you ensured high standards were met.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, it's crucial to convey your ability to adapt to changing circumstances. Share examples of how you've successfully handled last-minute requests or changes in plans during past events.
✨Emphasise Team Leadership Skills
Talk about your experience in leading teams, especially in a fast-paced environment. Highlight how you've motivated staff, managed training, and ensured compliance with policies to deliver exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Prepare to discuss how you would handle specific challenges, such as managing a high-profile event or ensuring hygiene standards in unique settings.
