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- Tasks: Lead high-profile hospitality services in unique government buildings, from planning to execution.
- Company: Join ISS, a global leader in workplace and facility management, dedicated to making the world work better.
- Benefits: Enjoy flexible weekend hours, opportunities for growth, and a diverse, inclusive work environment.
- Why this job: Perfect for those who thrive in fast-paced settings and want to deliver world-class hospitality.
- Qualifications: Experience in hospitality management or hotel catering is essential.
- Other info: Flexibility is key; you'll manage events for high-profile clients like the Prime Minister.
The predicted salary is between 36000 - 60000 £ per year.
The role of Hospitality Supervisor for the Whitehall estate offers an exciting opportunity to manage high-profile hospitality services across key government buildings.
You’ll oversee everything from sandwich lunches and teas to high-end canapés, buffet spreads, and wine receptions, ensuring that each event is executed to the highest standard. This is an end-to-end management role, where you will be responsible for both planning and delivering exceptional service in a unique and sometimes challenging set of buildings, including quirky spaces with features like spiral staircases.
In this high-profile role, you’ll be working with dynamic teams that vary in size depending on the building, and you’ll need to be adaptable, with the ability to respond to short-notice requests. Whether it’s a high-profile meeting involving the Prime Minister, Cobra, or world leaders, or managing a last-minute weekend event, your ability to design menus, lead the team, and deliver with agility will be essential. Weekend work will be a part of the role, so flexibility is key.
If you’re passionate about delivering world-class hospitality in a prestigious environment and thrive in fast-paced, ever-changing settings, this is the role for you.
- Manage and provide direction, guidance, and support to staff to ensure efficient and effective delivery of all catering services.
- Ensure cleanliness and hygiene standards comply with company and statutory regulations.
- Achieve objectives through effective planning, allocation, and monitoring of work for set teams.
- Oversee recruitment, training, and development of staff.
- Manage staff compliance with relevant policies and procedures related to food safety, operations, HR, recruitment, attendance, and disciplinary actions.
- Effectively manage people and financial resources to maximise contract profitability through efficient control procedures.
- Promote and develop company services, keeping the line manager informed of potential growth, development, and business opportunities.
- Maintain operations and exceed quality standards, creating conditions for productivity improvements.
Experience in hospitality management and a background in hotel or contract catering are essential.
Evening and Weekend Supervisor employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening and Weekend Supervisor
✨Tip Number 1
Familiarise yourself with the specific requirements of high-profile events. Research past events held at government buildings to understand the level of service expected and the types of menus that have been successful.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-pressure environments. Attend industry events or join relevant online forums to connect with others who can provide insights or referrals.
✨Tip Number 3
Demonstrate your adaptability by sharing examples from your previous roles where you successfully managed last-minute changes or challenges. This will show that you can thrive in the dynamic environment described in the job listing.
✨Tip Number 4
Highlight your leadership skills by discussing how you've effectively managed teams in the past. Be prepared to share specific instances where you motivated staff and ensured compliance with hygiene and safety standards.
We think you need these skills to ace Evening and Weekend Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-pressure environments. Emphasise any roles where you managed teams or events, and showcase your adaptability to changing circumstances.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional hospitality services. Mention specific examples of past experiences where you successfully managed events or led teams, especially in unique settings.
Highlight Key Skills: In your application, focus on skills that are crucial for the role, such as leadership, planning, and financial management. Use keywords from the job description to demonstrate that you understand the requirements and can meet them.
Showcase Flexibility and Agility: Since the role requires weekend work and adaptability, mention your availability and willingness to work flexible hours. Provide examples of how you've successfully handled last-minute requests or changes in previous roles.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality management. Discuss specific events you've managed, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle high-profile events.
✨Demonstrate Flexibility and Adaptability
Given the nature of the role, it's crucial to show that you can adapt to changing circumstances. Share examples of times when you had to respond quickly to last-minute requests or changes in plans, especially in a fast-paced environment.
✨Emphasise Team Leadership Skills
As a supervisor, your ability to lead and motivate a team is key. Talk about your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Prepare for potential situations you might face in this role, such as managing a large event with limited resources, and think through how you would handle them.
