Contract Compliance Manager (PFI/NHS)
Contract Compliance Manager (PFI/NHS)

Contract Compliance Manager (PFI/NHS)

Newport Full-Time 36000 - 60000 £ / year (est.) No home office possible
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ISS Facility Services UK

At a Glance

  • Tasks: Lead compliance and financial performance for a PFI healthcare contract.
  • Company: Join ISS Facility Services, a leader in facility management.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Why this job: Make a real impact in healthcare by ensuring compliance and driving improvements.
  • Qualifications: Experience in PFI contracts and strong financial skills required.
  • Other info: Fast-paced role with opportunities to engage with key stakeholders.

The predicted salary is between 36000 - 60000 £ per year.

ISS Facility Services have a new and exciting role for a Contract Compliance Manager (PFI). The role provides senior leadership for commercial compliance, contract governance, and financial performance under a long-term PFI healthcare contract. The successful candidate will serve as the primary interface for commercial compliance, ensuring all facilities management services meet contractual, financial, and reporting requirements. They will also embed robust controls and drive continuous improvement.

This is a commercially-focused role requiring strong expertise in PFI contract management, financial oversight, risk mitigation, and strategic stakeholder engagement. The Contract Compliance Manager will be pivotal in maintaining compliance, supporting audits, and ensuring transparency and accountability in all commercial aspects of the PFI contract.

Key Responsibilities
  • Lead commercial compliance across the PFI contract, interpreting complex terms into practical solutions.
  • Own and manage the Unitary Charge Pack, validating financial deductions, service credits, and KPIs.
  • Monitor contract risks proactively, resolving issues with Trust, SPV, and internal stakeholders.
  • Manage and reconcile monthly financial performance, including invoicing, deductions, and unitary charges.
  • Collaborate with Commercial and Finance teams to ensure accurate forecasting, reporting, and audit readiness.
  • Track and report service variations, commercial opportunities, and financial impacts.
  • Drive accurate and timely performance and compliance reporting across weekly, monthly, and quarterly schedules.
  • Utilise CAFM systems to automate monitoring and validate compliance.
  • Act as key liaison for Trust and SPV stakeholders, leading performance review meetings and dispute resolution.
  • Ensure readiness for audits and embed best practices in governance, reporting, and lifecycle management.
Professional and Personal Competencies/Qualifications
  • Extensive experience managing PFI or performance-based commercial contracts, preferably in Soft FM or healthcare.
  • Strong financial acumen and experience with PPA/PFI payment mechanisms.
  • Proficient in CAFM systems, Excel, and commercial reporting tools.
  • Skilled in contract interpretation, SLA management, and legal/commercial dispute resolution.
  • Experienced in stakeholder engagement, negotiations, and working closely with legal teams.
  • Solid understanding of commercial contract clauses, governance, and regulatory compliance.
  • Excellent analytical, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, complex environment.

Contract Compliance Manager (PFI/NHS) employer: ISS Facility Services UK

At ISS Facility Services, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package and a culture that values collaboration and innovation, particularly within the healthcare sector. As a Contract Compliance Manager, you will play a crucial role in ensuring compliance and driving improvements, all while working alongside dedicated professionals in a supportive atmosphere that encourages continuous learning and career advancement.
ISS Facility Services UK

Contact Detail:

ISS Facility Services UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract Compliance Manager (PFI/NHS)

✨Tip Number 1

Network like a pro! Reach out to your connections in the PFI and healthcare sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching ISS Facility Services and their PFI contracts. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience with contract compliance and financial oversight makes you the perfect fit for the Contract Compliance Manager role. Keep it concise and impactful.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Contract Compliance Manager (PFI/NHS)

PFI Contract Management
Financial Oversight
Risk Mitigation
Stakeholder Engagement
Contract Governance
Audit Readiness
CAFM Systems
Excel
Commercial Reporting Tools
Contract Interpretation
SLA Management
Dispute Resolution
Analytical Skills
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Contract Compliance Manager role. Highlight your experience with PFI contracts and financial oversight, as these are key for us. Use specific examples that showcase your skills in compliance and stakeholder engagement.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your expertise in managing commercial contracts and any relevant achievements that demonstrate your capabilities.

Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've used data to drive decisions or improve processes. We want to see how you can apply your problem-solving skills in a practical context.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at ISS Facility Services UK

✨Know Your PFI Inside Out

Make sure you brush up on your knowledge of PFI contracts and their specific terms. Be ready to discuss how you've interpreted complex contract clauses in the past and how you’ve turned them into practical solutions.

✨Showcase Your Financial Savvy

Prepare to talk about your experience with financial oversight, especially regarding invoicing and deductions. Bring examples of how you've managed financial performance in previous roles, as this will demonstrate your strong financial acumen.

✨Engage Stakeholders Effectively

Think about your past experiences in stakeholder engagement and how you’ve navigated disputes or performance reviews. Be ready to share specific instances where your communication skills made a difference in resolving issues.

✨Demonstrate Continuous Improvement Mindset

Be prepared to discuss how you've driven continuous improvement in compliance and governance. Share examples of best practices you've implemented and how they positively impacted your previous projects.

Contract Compliance Manager (PFI/NHS)
ISS Facility Services UK
Location: Newport
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