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- Tasks: Lead and deliver engaging communications for 164 primary schools.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Why this job: Make a real impact on education by enhancing communication and engagement.
- Qualifications: Experience in communications or marketing and strong digital skills required.
- Other info: Opportunity to grow and develop in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Communications Manager to lead, manage and deliver all communications across a single, large-scale contract covering 164 primary schools.
This role is central to supporting engagement with parents, teachers, school leaders and students through consistent, clear and engaging communication. We are looking for someone who can strengthen customer satisfaction, enhance contract performance and support long-term growth by ensuring all communication activity is aligned, effective and impactful.
Key Responsibilities
- Lead and deliver the communication strategy across the contract, aligned with contractual, operational and growth objectives
- Manage digital communication software and platforms used by parents, teachers and students
- Create and distribute menus, updates, promotions, campaigns and key messages
- Ensure all communications are inclusive, accessible and aligned with brand and contract standards
- Work closely with the Brand Manager to align timing, messaging, campaign cadence and priorities
- Ensure all communications, materials and school-facing documents strictly follow approved brand guidelines
- Attend regular check-ins to review upcoming campaigns, materials and required approvals
- Support engagement initiatives across multiple schools and stakeholder groups
Professional and Personal Competencies/Qualifications
- Proven experience in a communications or marketing role
- Strong written and verbal communication skills
- Experience managing digital communication platforms
- Experience supporting engagement initiatives across multiple sites or stakeholders
- Confident working in education or public sector environments
- Experience using insight and data to support reporting and KPIs (desirable)
- Must hold a UK driving licence (for travel around West Sussex)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Communications Manager employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or related fields. Attend local events or webinars where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best communication projects. Whether it's campaigns you've led or digital platforms you've managed, having tangible examples can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by researching the company and its communication strategies. Think about how your experience aligns with their goals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Communications Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Manager role. Highlight your experience in managing communications across multiple stakeholders, as this is key for us at StudySmarter.
Showcase Your Skills: Don’t forget to emphasise your strong written and verbal communication skills. We want to see how you can create engaging content that resonates with parents, teachers, and students alike.
Be Data-Driven: If you've used insights and data to support your previous roles, make it known! We love seeing how you’ve used metrics to enhance communication strategies and improve engagement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Audience
Before the interview, research the schools and stakeholders you'll be communicating with. Understanding their needs and concerns will help you tailor your responses and demonstrate that you're the right fit for the role.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully managed communications in previous roles. Be ready to discuss specific campaigns or strategies you've implemented, especially those that improved engagement or customer satisfaction.
✨Familiarise Yourself with Digital Tools
Since the role involves managing digital communication platforms, brush up on the tools mentioned in the job description. If you have experience with similar software, be sure to highlight it during the interview.
✨Align with Company Values
ISS values inclusivity and diversity, so think about how your personal values align with theirs. Be prepared to discuss how you can contribute to a positive workplace culture and support engagement initiatives across multiple sites.
