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- Tasks: Lead and deliver engaging communications for 164 primary schools.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Why this job: Make a real impact on education by enhancing communication and engagement.
- Qualifications: Experience in communications or marketing with strong digital skills.
- Other info: Opportunity to grow and develop in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Education
Location: West Sussex
Hours of work: 40
Contract Type: Permanent
We are seeking a Communications Executive to lead, manage and deliver all communications across a single, large-scale contract covering 164 primary schools.
This role is central to supporting engagement with parents, teachers, school leaders and students through consistent, clear and engaging communication. We are looking for someone who can strengthen customer satisfaction, enhance contract performance and support long-term growth by ensuring all communication activity is aligned, effective and impactful.
Key Responsibilities
- Lead and deliver the communication strategy across the contract, aligned with contractual, operational and growth objectives
- Manage digital communication software and platforms used by parents, teachers and students
- Create and distribute menus, updates, promotions, campaigns and key messages
- Ensure all communications are inclusive, accessible and aligned with brand and contract standards
- Work closely with the Brand Manager to align timing, messaging, campaign cadence and priorities
- Ensure all communications, materials and school-facing documents strictly follow approved brand guidelines
- Attend regular check-ins to review upcoming campaigns, materials and required approvals
- Support engagement initiatives across multiple schools and stakeholder groups
Professional and Personal Competencies/Qualifications
- Proven experience in a communications or marketing role
- Strong written and verbal communication skills
- Experience managing digital communication platforms
- Experience supporting engagement initiatives across multiple sites or stakeholders
- Confident working in education or public sector environments
- Experience using insight and data to support reporting and KPIs (desirable)
- Must hold a UK driving licence (for travel around West Sussex)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Communications Executive employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Executive
✨Tip Number 1
Network like a pro! Reach out to people in the education sector or those already working at ISS. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of past communication strategies you've led. This will demonstrate your experience and creativity, making you a memorable candidate.
✨Tip Number 3
Be proactive! If you see an opportunity to improve communication in schools or have ideas for engagement initiatives, share them during interviews. It shows you're already thinking about how to add value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ISS team and contributing to our mission.
We think you need these skills to ace Communications Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Executive role. Highlight your experience in managing communications and engagement initiatives, especially in educational settings. We want to see how your skills align with our mission!
Showcase Your Writing Skills: Since this role is all about communication, it’s crucial to demonstrate your strong written skills. Use clear, concise language in your application and provide examples of past work that showcase your ability to create engaging content.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to get a sense of who you are. Share your passion for education and how you can contribute to enhancing communication across our schools.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Audience
Before the interview, research the schools and stakeholders you'll be communicating with. Understanding their needs and concerns will help you tailor your responses and demonstrate that you're the right fit for the role.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully managed communications in previous roles. Be ready to discuss specific campaigns or initiatives you've led, focusing on how they improved engagement and satisfaction among stakeholders.
✨Familiarise Yourself with Digital Tools
Since the role involves managing digital communication platforms, brush up on the tools mentioned in the job description. If you have experience with similar software, be prepared to discuss how you used it to enhance communication strategies.
✨Align with Company Values
ISS places a strong emphasis on inclusivity and diversity. During the interview, highlight your commitment to these values and provide examples of how you've fostered an inclusive environment in your past roles.
