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- Tasks: Support and optimise HR technology platforms for a seamless employee experience.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Why this job: Make a real impact on people processes while working with cutting-edge technology.
- Qualifications: Experience with SAP SuccessFactors and strong problem-solving skills required.
- Other info: Diverse and inclusive workplace with a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading provider of facilities services in the UK, is seeking a People Technology Analyst to support the effective operation, maintenance, and optimisation of their people platforms within the People & Culture (P&C) function. This position plays a key role in ensuring their HR technology landscape is robust, efficient, and designed to deliver a seamless experience for employees, managers, and P&C teams. The role supports the organisation’s ambition to deliver digitised, high‑quality people processes across recruitment, onboarding, people administration, and data management.
The successful candidate will work closely with colleagues across P&C, technology partners, and AMS teams to maintain system stability, enhance functionality, and support data integrity and security. You will help ensure systems fully support modern, digitised people processes while identifying opportunities for continuous improvement.
Key Responsibilities- Day‑to‑day administration of core people systems, including SAP SuccessFactors.
- Configure and maintain Position Management and support Employee Central activities.
- Liaise with AMS colleagues to coordinate configuration changes, permission updates, and enhancements.
- Manage system upgrades, releases, and testing cycles with group colleagues.
- Prepare data import templates and support bulk data loads.
- Provide second‑line system user support, resolving incidents in line with SLAs and escalating where required.
- Analyse people processes to identify opportunities for automation, simplification, and digital improvement.
- Maintain data integrity, troubleshoot data issues, and collaborate with People Analytics teams.
- Strong knowledge of SAP SuccessFactors, particularly Position Management and Employee Central.
- Proven ability to problem‑solve and troubleshoot complex system or data issues.
- Experience using an IT ticketing system (Jira desirable but not essential).
- Ability to build strong relationships with colleagues and stakeholders.
- Good understanding of core HR processes, including recruitment, onboarding, offboarding, and payroll.
- Strong analytical skills and high attention to detail, with a commitment to data quality.
- Ability to translate technical concepts into clear, accessible language for non‑technical users.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
People Technology Analyst in City of London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Technology Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at ISS or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with SAP SuccessFactors and any relevant projects. This will help you stand out during interviews and showcase your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to HR technology and data management. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ISS team and their mission to make the world work better.
We think you need these skills to ace People Technology Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Technology Analyst role. Highlight your experience with SAP SuccessFactors and any relevant HR processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at ISS. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved complex system or data issues. We love candidates who can demonstrate their analytical skills and attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Tech
Familiarise yourself with SAP SuccessFactors, especially Position Management and Employee Central. Be ready to discuss how you've used these systems in the past and any challenges you've faced. This shows you’re not just a user but someone who understands the intricacies of the technology.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex system or data issues you've resolved. Highlight your analytical skills and attention to detail. This will demonstrate your ability to troubleshoot effectively, which is crucial for the role.
✨Build Relationships
Think about how you can build strong relationships with colleagues and stakeholders. Be prepared to discuss your experience in collaborating with teams and how you’ve communicated technical concepts to non-technical users. This is key in ensuring smooth operations within the P&C function.
✨Continuous Improvement Mindset
Be ready to talk about how you've identified opportunities for automation and digital improvement in previous roles. Show that you’re proactive and committed to enhancing processes, which aligns perfectly with the company’s ambition for high-quality people processes.