Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead food service operations across government buildings and ensure high-quality delivery.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to professional development.
- Why this job: Make a real impact in food service while leading diverse teams.
- Qualifications: Strong food background and leadership experience required.
- Other info: Diverse and inclusive employer with excellent growth potential.
The predicted salary is between 40000 - 50000 £ per year.
ISS Facility Services UK are seeking a highly skilled Food Account Manager to lead the delivery of food service operations across a range of government buildings, including staff restaurants, retail food outlets, café bars and wider catering environments. This role provides an exciting opportunity for an experienced operator with strong financial and people-leadership capabilities. The successful candidate will balance strategic direction with hands-on operational oversight, ensuring resilience, compliance and continual improvement across all services.
As the role operates within government environments, applicants must hold - or be eligible to obtain - SC Clearance.
The Food Account Manager will be responsible for delivering high-quality, profitable and compliant food service operations across multiple government sites. Working closely with senior stakeholders, you will ensure consistency of standards, robust contract performance and excellent client relationships. You will lead multi-site teams, oversee operational and financial performance, and ensure the smooth integration of services across varied catering environments. A strong food background and proven leadership experience are essential.
Key Responsibilities- Plan, allocate and monitor the work of self and team to ensure targets are met and quality standards are exceeded across all contracts.
- Manage the operational and financial performance of contracts, ensuring strong P&L control and driving profitability.
- Work collaboratively with Key Account Managers, the Key Account Director and cross-functional departments to deliver consistent and successful food service operations.
- Lead, motivate and support teams across multiple sites, ensuring effective and efficient task delivery.
- Ensure full compliance with policies and procedures related to recruitment, absence management and disciplinary processes.
- Oversee the development of supervisors, operatives and wider teams, creating succession plans for key roles.
- Build and maintain effective working relationships with clients at all appropriate levels.
- Provide strategic leadership across dual-function services, ensuring operational integration and robust resilience planning.
- Develop and oversee safe systems of work, ensuring alignment with all relevant health & safety legislation.
- Manage and matrix-lead teams, providing mentorship, performance oversight and professional development.
- Strong food background, ideally within retail catering, staff restaurants, café bars or similar environments.
- Strong financial acumen with proven experience in managing food cost, P&L and driving profit.
- Excellent leadership and people management skills with experience managing multi-site teams.
- Ability to build strong client relationships and work collaboratively with cross-functional teams.
- Ensuring compliance with relevant standards and regulations and mitigating risks associated with the unique environments.
- Existing SC Clearance or eligibility to obtain it.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Food Account Manager in City of London employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Account Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the food service industry and let them know you're on the hunt for a Food Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ISS Facility Services UK thoroughly. Understand their values, recent projects, and how they operate within government environments. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed multi-site teams and improved operational performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at ISS and ready to make a difference in the food service sector.
We think you need these skills to ace Food Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Food Account Manager role. Highlight your food service operations experience and any leadership roles you've held to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about food service and how your background aligns with our mission at ISS. Be genuine and let your personality come through!
Showcase Your Financial Acumen: Since financial performance is key in this role, be sure to include specific examples of how you've managed P&L and driven profitability in previous positions. Numbers speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Food Service Inside Out
Make sure you brush up on your knowledge of food service operations, especially in government settings. Be ready to discuss your experience with staff restaurants and retail food outlets, as well as any specific challenges you've faced in these environments.
✨Showcase Your Financial Savvy
Since financial acumen is key for this role, prepare to talk about your experience managing P&L and driving profitability. Bring examples of how you've successfully controlled food costs and improved financial performance in previous roles.
✨Demonstrate Leadership Skills
Be prepared to share specific examples of how you've led multi-site teams. Highlight your approach to motivating staff, developing talent, and ensuring compliance with policies. This will show that you can balance strategic direction with hands-on management.
✨Build Rapport with Stakeholders
Since building strong client relationships is crucial, think about how you can demonstrate your ability to work collaboratively with senior stakeholders. Prepare anecdotes that showcase your communication skills and how you've successfully managed client expectations in the past.