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- Tasks: Support senior management with admin, financial, and commercial tasks in a dynamic environment.
- Company: Join ISS, a leading workplace and facility management company dedicated to making the world work better.
- Benefits: Enjoy a supportive team culture, career development opportunities, and a commitment to inclusivity.
- Why this job: Make an impact while gaining valuable experience in a fast-paced, collaborative setting.
- Qualifications: Strong communication skills, IT proficiency, and a knack for organisation are essential.
- Other info: This is a 9-month fixed-term contract based in Weybridge.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
BUSINESS SUPPORT COORDINATOR
Location: Weybridge (KT13 0SL)
Hours of work: 40 hours per week
Contract Type: Fixed Term Contract | 9 months
We are seeking a highly organised and adaptable Business Support Coordinator to join our team, providing vital support to our senior operational management.
This is a fantastic opportunity to gain exposure to a key contract and build your career with ISS.
Job Description
In this role, you will deliver high-quality administrative, financial, and commercial support to Key Account Directors, Key Account Managers, Facilities Managers, and the wider region.
Responsibilities include preparing for client and internal reviews, supporting forecasting, and ensuring service delivery and quality standards are met.
If you thrive in a fast-paced environment, enjoy working across multiple functions, and want to make an impact in a supportive team, we’d love to hear from you.
Key Responsibilities
- Deliver distribution programmes and track items as directed by KADs; support operational readiness activities.
- Support forensic financial investigations, preparing monthly reports for senior management.
- Coordinate business reviews, forecasts, and reporting for KAMs and KADs.
- Assist with purchase order verification and variable cost charging, ensuring compliance and accuracy.
- Monitor and report on overtime, WIP (excluding major projects), cost complete reports, and invoice queries.
- Manage and audit agency staffing data, retro PO processes, and PSL compliance across the region.
- Support KAMs, KADs, and FMs with audits, process training, onboarding, and operational improvements.
About You
- Strong ability to work collaboratively with operational teams to gather and share information.
- Excellent interpersonal and communication skills, with the ability to engage effectively at all levels.
- Sound judgement with the ability to make timely and effective decisions.
- Proven ability to maintain extensive and highly accurate records.
- Highly organised with the ability to meet deadlines consistently.
- IT literate and proficient in MS Office (experience with CAFM systems desirable but not essential).
- Demonstrated ability to maintain confidentiality.
- Applies lessons learned to new and varied challenges and opportunities.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Business Support Coordinator employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding the specific tasks, such as supporting financial investigations and coordinating business reviews, will help you demonstrate your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees of ISS, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel, as it’s crucial for tasks like preparing reports and managing data. Consider taking a quick online course to enhance your proficiency, which will make you stand out as a candidate.
✨Tip Number 4
Prepare examples of how you've successfully worked in fast-paced environments and collaborated with teams. Being able to share specific instances where you’ve made an impact will resonate well with the interviewers and showcase your suitability for the role.
We think you need these skills to ace Business Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Coordinator. Emphasise your organisational abilities, communication skills, and any experience in administrative or financial support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background makes you a great fit for supporting operational management and delivering high-quality service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any experience with CAFM systems. Also, mention your ability to maintain confidentiality and manage extensive records, as these are crucial for the role.
Showcase Your Adaptability: Demonstrate your ability to thrive in a fast-paced environment by providing examples from previous roles where you successfully managed multiple tasks or adapted to changing priorities. This will resonate well with the company's needs.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Organisational Skills
As a Business Support Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've engaged with different teams or stakeholders in previous roles.
✨Demonstrate Financial Acumen
Since the role involves financial reporting and compliance, brush up on your financial knowledge. Be prepared to discuss any relevant experience you have with budgeting, forecasting, or financial reporting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles and how you applied lessons learned to overcome them. This will show your adaptability and sound judgement.
