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For Companies At a Glance
- Tasks: Be the friendly face of our building and manage reception with flair.
- Company: Join ISS, a leading workplace and facility management company that values people.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Make a real impact by delivering exceptional service and supporting events.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Diverse and inclusive workplace with a commitment to professional development.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a highly professional and proactive Receptionist who will act as the face of the building and deliver an exceptional first impression to all clients and visitors. This is a very corporate role requiring someone with outstanding interpersonal skills and a strong customer service ethos.
Job Description
While the main responsibility will be managing the reception area during peak times, this role offers variety beyond the front desk. You will support administrative and facilities tasks throughout the day, assist with events, and provide cover for the Facilities Support Manager during holidays or sickness. This is an excellent opportunity for someone eager to learn more about facilities management and develop strong client‑facing skills in a professional environment.
Key Responsibilities
- Act as the first point of contact for clients and visitors, delivering a professional and friendly service.
- Ensure the reception area is maintained to a 5‑star standard, clean, tidy, and free from clutter.
- Build strong, professional relationships with clients and colleagues, promoting a positive image at all times.
- Proactively resolve client and visitor enquiries with a "yes‑we‑can" attitude.
- Support the coordination of events, including booking services, equipment, and hospitality.
- Assist with administrative and facilities tasks as required, ensuring smooth day‑to‑day operations.
- Provide cover for the Facilities Support Manager during absence, maintaining site standards.
- Communicate effectively at all levels and uphold company service standards.
Professional and Personal Competencies/Qualifications
- Corporate, client‑facing presence with excellent interpersonal and telephone skills.
- Strong organisational ability and able to work on own initiative.
- Clear and confident communicator, with excellent written and verbal skills.
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Flexible, adaptable, and eager to learn about facilities management.
- Professional, polished appearance and ability to make important people feel valued.
The Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Seniority level: Associate
Employment type: Full‑time
Job function: General Business
Industries: Facilities Services and Hospitality
Receptionist in Bradford employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bradford
✨Tip Number 1
First things first, make sure you know the company inside out. Research ISS Facility Services and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit there waiting for questions. Be proactive! Ask insightful questions about the role and the company culture. This shows you’re engaged and ready to contribute right from the start.
✨Tip Number 3
Dress to impress! Since this is a corporate role, your appearance matters. A polished look not only boosts your confidence but also makes a great first impression on your potential employers.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re the perfect fit for the receptionist role at ISS!
We think you need these skills to ace Receptionist in Bradford
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, as a Receptionist, you'll be the face of the building, so show us how approachable and professional you can be.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for, so make it personal!
Keep It Neat and Professional: Your written application should reflect the high standards we uphold at ISS. Keep your formatting clean and professional, and double-check for any spelling or grammar mistakes. A polished application shows us you care about the details, which is crucial for a Receptionist role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there, so it’s a win-win!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with the key tasks mentioned in the job description, like managing the reception area and supporting administrative tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Interpersonal Skills
As a Receptionist, you'll be the first point of contact for clients and visitors. Practice your communication skills and think of examples where you've successfully resolved enquiries or built strong relationships. This will show that you have the right attitude and skills to create a welcoming environment.
✨Dress to Impress
Since this is a corporate role, your appearance matters. Dress professionally and ensure you look polished and put-together. This not only reflects your understanding of the company culture but also sets a positive tone for your interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult clients or managing multiple tasks at once. Think through potential scenarios and how you would respond, showcasing your problem-solving abilities and proactive attitude.
