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- Tasks: Manage facilities services and ensure top-notch service delivery across multiple sites.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Exciting career opportunities, professional growth, and a commitment to inclusivity.
- Why this job: Be the face of service excellence in a prestigious government contract.
- Qualifications: Experience in facilities management and strong client relationship skills required.
- Other info: Dynamic work environment with a focus on diversity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
ISS Facilities is recruiting for an experienced Facilities Manager to join our team supporting a high-profile government contract. As Facilities Manager, you will take full ownership of service delivery across your allocated regional sites. Managing both hard and soft FM services, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment.
You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance.
Key Responsibilities- Oversee hard and soft FM service delivery across multiple sites
- Manage client relationships and proactively resolve service issues
- Ensure full compliance with statutory requirements and SFG20 maintenance standards
- Manage site-based teams including supervisors, engineers, and cleaners (where applicable)
- Oversee subcontractor performance, compliance, and service quality
- Ensure accurate reporting and CAFM system (Maximo) updates
- Monitor KPIs, SLAs, and performance metrics
- Ensure all health & safety standards are met, including safe systems of work
- Maintain full ownership of operational performance across your portfolio
- Proven experience in a Facilities Management role
- Strong understanding of both hard and soft FM services
- Experience managing client expectations in a complex contract environment
- Previous people management / line management experience
- IOSH Managing Safely qualification
- Understanding of statutory compliance requirements
- Working towards Level 3 or Level 4 qualification in Facilities Management
This is an opportunity to manage a prestigious government contract, operating within a structured, high-expectation environment where professionalism and service excellence are critical. If you are an experienced Facilities Manager ready to take ownership of a regional portfolio and be the face of service delivery, we would love to hear from you.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Facilities Manager in Blackpool employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Blackpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to hard and soft services, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your people management skills! Be ready to discuss how you've successfully managed teams and client relationships in the past. Use specific examples that highlight your ability to resolve issues and maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Facilities Manager role!
We think you need these skills to ace Facilities Manager in Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Facilities Manager role. Highlight your experience in both hard and soft FM services, as well as any relevant qualifications like IOSH Managing Safely.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your experience managing client relationships and how you’ve tackled service issues in the past.
Showcase Your People Management Skills: Since this role involves managing site-based teams, be sure to include examples of your previous people management experience. Talk about how you've motivated teams and ensured compliance with health and safety standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your FM Services
Make sure you brush up on both hard and soft facilities management services. Be ready to discuss how you've successfully managed these in the past, especially in complex environments. Highlight specific examples where you ensured compliance and maintained high standards.
✨Client Relationship Mastery
Prepare to talk about your experience managing client expectations. Think of instances where you proactively resolved service issues and how you built strong relationships. This is key for the role, so have a few success stories ready to share.
✨Health & Safety Savvy
Since health and safety standards are crucial, be prepared to discuss your understanding of statutory compliance requirements. If you have your IOSH Managing Safely qualification, mention it! Share how you've implemented safe systems of work in previous roles.
✨Performance Metrics Knowledge
Familiarise yourself with KPIs and SLAs relevant to facilities management. Be ready to explain how you've monitored and reported on these metrics in the past. Showing that you can maintain operational performance will set you apart from other candidates.