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- Tasks: Conduct quality audits and support compliance across multiple sites.
- Company: Join ISS, a leading workplace management company with a people-first approach.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for personal growth.
- Why this job: Make a real impact by ensuring high-quality standards in diverse environments.
- Qualifications: Experience in auditing and knowledge of ISO 9001 standards required.
- Other info: Be part of a diverse team committed to inclusivity and professional development.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a diligent and detail-focused Quality Auditor to support the delivery of high-quality operational standards through regular audits, trend analysis and compliance activity.
In this role, you will work closely with the Quality Manager to ensure that internal procedures, regulatory requirements and OneISS programme standards are consistently met. We are looking for someone who can confidently assess operational risks, report on compliance performance and help drive continuous improvement across multiple operating units. This position requires weekly auditing activity, including travel to sites, plus ongoing support in maintaining a strong and efficient management systems framework.
What You'll Be Doing
- Conduct quality audits 1–2 times per week, documenting all findings and reporting back to management.
- Analyse trends arising from corrective actions and identify areas for improvement.
- Support the Quality Manager in ensuring compliance with internal procedures, regulatory demands and external business standards.
- Provide operational support for the OneISS programme to ensure risks are identified, assessed and mitigated.
- Audit and verify adoption of OneISS processes and solutions across operating units.
- Collaborate with the compliance management team to share best practice and support a standardised approach.
- Prepare electronic audit reports, presenting results and recommendations to management.
- Provide accurate and timely monthly operational reports to the Quality Manager.
- Manage risk reviews, ensuring correct identification and evaluation of risks and controls.
What We’re Looking For
- Practical, demonstrable audit experience.
- Proven track record in delivering operational Quality solutions.
- ISO 9001 Internal Auditor certificate (essential).
- Knowledge of Quality Standards and Management Systems Standards.
- Strong communication skills with the ability to engage employees, directors and clients.
- High levels of drive, resilience and professional integrity.
- FM or construction experience (preferred but not essential).
- Full driving licence required due to travel.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Quality Auditor in Birmingham employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Auditor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Auditor role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality management and think of examples from your experience that align with their standards. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how important it is to articulate your audit experience and compliance knowledge confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our hiring process. Let’s get you on board!
We think you need these skills to ace Quality Auditor in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your practical audit experience and any relevant qualifications, like your ISO 9001 Internal Auditor certificate. We want to see how your skills match what we're looking for in a Quality Auditor!
Showcase Your Communication Skills: Since this role involves engaging with various stakeholders, it's important to demonstrate your strong communication skills. Use examples from your past experiences where you effectively communicated findings or collaborated with teams.
Be Detail-Oriented: As a Quality Auditor, attention to detail is key! In your application, mention specific instances where your diligence led to successful audits or improvements. This will show us that you can maintain high operational standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and other relevant quality standards before the interview. Being able to discuss these standards confidently will show that you understand the core requirements of the Quality Auditor role.
✨Prepare for Scenario Questions
Expect questions about how you've handled audits or compliance issues in the past. Prepare specific examples that highlight your problem-solving skills and attention to detail, as these are crucial for the position.
✨Showcase Your Analytical Skills
Be ready to discuss how you analyse trends and identify areas for improvement. Bring examples of how your analysis has led to successful outcomes in previous roles, demonstrating your ability to drive continuous improvement.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's quality management systems and how they align with your values. This shows your genuine interest in the role and helps you assess if it's the right fit for you.