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- Tasks: Welcome visitors, manage requests, and organise meeting rooms in iconic London offices.
- Company: Join ISS - Livv Workplace, a leader in workplace experience and facility management.
- Benefits: Enjoy a competitive salary, excellent benefits, and a vibrant company culture.
- Why this job: Be the face of prestigious client sites and enhance your customer service skills.
- Qualifications: Excellent communication skills and some experience in corporate or hospitality roles required.
- Other info: Flexible working environment with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.
We are seeking a Mobile Receptionist to be trained on a portfolio of sites based in iconic offices in the city of London. Your role will be to provide a seamless and effective customer journey experience which will include:
- Welcoming visitors and tenants
- Managing all client & visitor requests
- Processing all meeting room requests
- Switchboard management and catering orders
- Organising meeting rooms to the desired level
- Building relationships effectively
- Being recognised as the natural go to person
- Being a brand ambassador for ISS and the client site you represent
To be successful in this role you will need:
- Excellent communication and customer service skills
- To be able to work on own initiative and as part of a team
- To be motivated, committed and flexible
The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary, benefit package and we pride ourselves on our friendly and vibrant culture.
Corporate Receptionist employer: ISS Facility Services LTD T/as ISS Food Services
Contact Detail:
ISS Facility Services LTD T/as ISS Food Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the specific client sites you may be working at. Research their values, culture, and any recent news. This will help you engage with visitors and tenants more effectively, showing that you are genuinely interested in representing their brand.
✨Tip Number 2
Practice your communication skills by role-playing different scenarios you might encounter as a receptionist. This could include welcoming visitors, managing requests, or handling difficult situations. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Network with current or former employees of ISS or similar companies. They can provide valuable insights into the company culture and expectations for the role. Plus, having a connection can sometimes give you an edge in the hiring process.
✨Tip Number 4
Demonstrate your flexibility and commitment by being open to various shifts or locations. Highlighting your willingness to adapt to different environments will show that you're ready to take on the dynamic nature of the mobile receptionist role.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Corporate Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant corporate, hospitality, or customer service experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your communication and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client requests or built relationships in previous roles, showcasing your ability to be a brand ambassador.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at ISS Facility Services LTD T/as ISS Food Services
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Demonstrate Communication Proficiency
Effective communication is key in this role. During the interview, practice clear and concise responses. You might also want to highlight any experience you have with managing switchboards or handling multiple requests simultaneously.
✨Emphasise Teamwork and Initiative
The job requires both independent work and collaboration. Be ready to discuss how you've worked as part of a team in previous roles, as well as instances where you took the initiative to improve processes or enhance customer experiences.
✨Research the Company Culture
Understanding ISS - Livv Workplace's values and culture can set you apart. Familiarise yourself with their commitment to service and how they view their employees as integral to their success. This knowledge will help you align your answers with their expectations.
