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- Tasks: Lead daily kitchen operations and inspire your team to create exceptional dining experiences.
- Company: Join ISS, a global leader in workplace management, dedicated to making the world work better.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a commitment to inclusivity.
- Why this job: Be part of a creative team where food is an experience, not just a meal.
- Qualifications: SCQF Level 8 or equivalent, with proven leadership in high-end food service.
- Other info: This role is internal only; external applications will not be considered.
The predicted salary is between 30000 - 42000 £ per year.
Location: Glasgow
Hours of work: 40
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
At the heart of Glasgow's vibrant Tradeston Campus, we believe in creating an urban playground where work and life come together. We are more than a team - we are facilitators of experience, ensuring every colleague and guest feels safe, included, and inspired.
Reporting to the Lead Food Architect, you will lead the day-to-day operations of the craft team and collaborate with the service team to deliver an experience that is exciting, exceptional, and inspirational at every moment. You'll oversee shift operations, applying your culinary expertise and creativity to ensure food safety, quality, and compliance with customer and company expectations. You are a natural showperson - passionate about food, in tune with trends, and ready to inspire. With a strong focus on organisation and communication, you'll bring energy and flair to every shift, ensuring that food is more than just nourishment - it's an experience.
Key Responsibilities
- Support delivery of the campus food strategy with a hands-on and strategic approach.
- Lead and inspire the team to ensure efficient and effective service operations.
- Collaborate with other teams to deliver memorable campus events and experiences.
- Maintain high standards and quality of all food and drink, ensuring every dish meets spec.
- Actively seek and share customer feedback to improve service and offerings.
- Drive continuous improvement in service delivery and team development.
- Ensure full audit readiness across areas like finance, health & safety, and food safety.
- Lead daily service briefings to align the team and set expectations.
- Promote a culture of excellence and accountability within the team.
- Champion client satisfaction and repeat custom through exceptional service.
Professional and Personal Competencies/Qualifications
- SCQF Level 8 or equivalent professional cookery qualification.
- Experience in a similar role within high-end or fast casual food service.
- Proven leadership skills with a focus on service excellence and team engagement.
- Strong communication skills, both written and verbal.
- IT literate and confident using digital systems.
- Demonstrates innovation and a proactive approach within a dynamic environment.
- Capable of resolving issues efficiently to exceed client expectations.
- Committed to maintaining high kitchen operational standards.
- Able to deliver a clear vision and inspire team performance.
- Experienced in managing large-scale catering operations.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com.
Sous Chef employer: ISS FACILITY SERVICES LIMITED
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sous Chef
✨Tip Number 1
Familiarise yourself with the culinary trends and food strategies that are currently popular in Glasgow. This will not only help you in interviews but also show your passion for creating exceptional dining experiences.
✨Tip Number 2
Network with current employees at ISS to gain insights into the company culture and expectations for the Sous Chef role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership style and how you inspire teams during service operations. Be ready to share specific examples of how you've successfully led a kitchen team in the past.
✨Tip Number 4
Showcase your commitment to high operational standards by being knowledgeable about food safety regulations and compliance. Being able to discuss these topics confidently will demonstrate your readiness for the role.
We think you need these skills to ace Sous Chef
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sous Chef position. Familiarise yourself with the job description and think about how your experience aligns with their expectations.
Tailor Your CV: Customise your CV to highlight relevant experience in high-end or fast casual food service. Emphasise your leadership skills, culinary expertise, and any specific achievements that demonstrate your ability to inspire a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and your understanding of current culinary trends. Use this opportunity to express your enthusiasm for the role and how you can contribute to creating memorable experiences at the campus.
Highlight Relevant Qualifications: Make sure to mention your SCQF Level 8 or equivalent professional cookery qualification prominently in your application. This is a key requirement for the role, so ensure it stands out to the hiring team.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Show Your Passion for Food
As a Sous Chef, your enthusiasm for food and culinary trends is crucial. Be prepared to discuss your favourite dishes, cooking techniques, and how you stay updated with the latest food trends. This will demonstrate your genuine passion and creativity.
✨Highlight Leadership Experience
Since this role involves leading a team, share specific examples of your leadership experience. Talk about how you've inspired your team in previous roles, managed conflicts, or improved service delivery. This will show that you're capable of fostering a positive kitchen environment.
✨Emphasise Communication Skills
Strong communication is key in a kitchen setting. Be ready to explain how you effectively communicate with both your team and other departments. Discuss any experiences where clear communication led to successful outcomes, especially during busy service times.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in the kitchen and how you resolved them. This will help you showcase your ability to think on your feet and maintain high standards under pressure.
