At a Glance
- Tasks: Ensure compliance with healthcare regulations and oversee audits for quality service delivery.
- Company: Join ISS, a leading workplace management company dedicated to making a difference.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Why this job: Be a key player in maintaining high standards of safety and compliance in healthcare.
- Qualifications: Experience in compliance and auditing, ideally in a healthcare setting.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled and detail‑oriented Compliance Manager to ensure full contractual, statutory, and regulatory compliance under the ISS PFI healthcare contract at Prospect Park Hospital.
This senior management role is central to maintaining governance and compliance excellence across the site. You will oversee audits, performance monitoring, and reporting processes to ensure ISS meets all legal and contractual obligations while supporting operational teams to deliver safe, efficient, and high‑quality services. Acting as a key link between ISS, the NHS Trust, and Project Co, you'll safeguard service quality, drive continuous improvement, and foster a strong culture of safety, accountability, and compliance.
Key Responsibilities- Ensure compliance with all statutory, legislative, and contractual obligations.
- Lead internal audits and ensure findings are reported and resolved promptly.
- Oversee the Performance Management System (PMS) and monitor service delivery performance.
- Manage Helpdesk reporting and drive corrective or preventative actions where required.
- Prepare monthly compliance reports and maintain accurate evidence using Teams and SharePoint.
- Ensure adherence to ISS systems, policies, and audit standards.
- Promote and maintain a safe, compliant working environment.
- Support HR, Training, and People & Culture functions on compliance and governance matters.
- Act as the key point of contact for compliance queries and liaise with stakeholders.
- Deputise for the Key Account Manager and champion a culture of accountability and improvement.
- Strong expertise in contractual, statutory, and legislative compliance, ideally within a PFI healthcare environment.
- Proven experience in auditing, performance monitoring, and compliance reporting.
- Excellent analytical and problem‑solving skills, with the ability to assess complex data, identify risks, and implement solutions.
- Proficient in Microsoft Office, Teams, SharePoint, and performance management tools.
- Skilled in communication, influencing, and conflict resolution, with confidence engaging senior stakeholders and client representatives.
- Demonstrates leadership, integrity, and organisational ability with a focus on continuous improvement and accountability.
- Degree or professional qualification in Business, Finance, Health & Safety, Facilities Management, or Compliance.
- Professional auditing or quality management certifications (e.g., ISO, Six Sigma, Internal Auditor) - desirable.
- Health & Safety or Food Safety qualifications - advantageous for healthcare environments.
- Evidence of Continuous Professional Development (CPD) in compliance, contract management, or NHS standards is beneficial.
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com.
Compliance Manager employer: ISS FACILITY SERVICES LIMITED
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare compliance field, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance regulations and best practices in the healthcare sector. Be ready to discuss how you've tackled compliance challenges in the past and how you can bring that expertise to ISS.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your auditing and performance monitoring achievements. Use real examples to demonstrate how you've improved compliance and safety in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ISS team and making a difference in the healthcare sector.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Manager role. Highlight your experience in compliance, auditing, and performance monitoring, especially in a healthcare setting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and how you can contribute to our mission at ISS. Be sure to mention any relevant qualifications or experiences that make you a great fit.
Showcase Your Skills: In your application, don't forget to showcase your analytical and problem-solving skills. We love candidates who can assess complex data and implement effective solutions. Give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it's super easy to do!
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of statutory, legislative, and contractual compliance, especially in a healthcare context. Be ready to discuss specific examples from your past experience where you've successfully navigated compliance challenges.
✨Showcase Your Auditing Skills
Prepare to talk about your experience with internal audits and performance monitoring. Think of a time when you identified a compliance issue and how you resolved it. This will demonstrate your analytical skills and problem-solving abilities.
✨Familiarise Yourself with Tools
Since the role requires proficiency in Microsoft Office, Teams, and SharePoint, make sure you're comfortable using these tools. You might be asked how you would use them to maintain compliance reports or manage performance data.
✨Engage with Stakeholders
Be prepared to discuss how you’ve effectively communicated with senior stakeholders in the past. Highlight your influencing and conflict resolution skills, as these are crucial for acting as a key point of contact for compliance queries.