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For Companies At a Glance
- Tasks: Lead a team to deliver delicious meals for students while ensuring top-notch service.
- Company: Join ISS, a global leader in workplace management dedicated to making the world work better.
- Benefits: Enjoy a competitive hourly rate, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values inclusivity and makes a real impact on student life.
- Qualifications: Catering experience, teamwork skills, and the ability to thrive under pressure are essential.
- Other info: This is a permanent role with a focus on quality and customer satisfaction.
Your primary focus is on delivering great food for our students. In this role, you will be responsible for managing the daily operations of a catering contract, ensuring excellent food quality, service efficiency, and compliance with health and safety regulations. The successful candidate will support the Operations team and on-site catering teams in setting and driving standards, whilst also managing in line with agreed budgets and targets. This role requires a hands-on approach with clients and customers to deliver a high standard of customer service.
The Role
- Organise kitchen duties and resources effectively to provide high-quality catering services.
- Supervise food preparation and cooking processes to ensure compliance with established cooking methods, recipes, and menus.
- Ensure the smooth and efficient service of food without disruption to daily operations.
- Ensure correct materials, equipment and methods are used at all times.
- Provide a high-quality service in the absence of a kitchen manager on a day-to-day and site-by-site basis.
- Work with the onsite team to improve the service.
- Regularly talk with clients and customers about the standard of our service.
- Have a hands-on approach with schools, clients and customers to deliver a more customer-focused offer at unit level.
About You
- Education Catering experience.
- Must be able to work as part of a team.
- Excellent communication skills.
- Able to work under pressure and to a time frame.
- Flexibility to be called upon, sometimes at short notice, to cover staff absence.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Familiarise yourself with the specific catering needs of educational institutions. Understanding the dietary requirements and preferences of students can set you apart as a candidate who is genuinely interested in delivering quality service.
✨Tip Number 2
Highlight your experience in managing kitchen operations and supervising staff. Be prepared to discuss specific examples of how you've improved service efficiency or food quality in previous roles during any interviews.
✨Tip Number 3
Demonstrate your communication skills by preparing to engage in conversations about customer feedback and service improvements. Showing that you value client interactions will resonate well with the hiring team.
✨Tip Number 4
Be ready to showcase your ability to work under pressure. Think of scenarios where you successfully managed time-sensitive tasks or handled unexpected challenges in a catering environment, as this will be crucial for the role.
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant catering experience and skills that align with the role of Catering Supervisor. Emphasise your ability to manage kitchen operations, supervise food preparation, and deliver excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for catering and your understanding of the importance of quality food service in an educational setting. Mention specific examples of how you've successfully managed teams or improved service standards in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples in your application that demonstrate your ability to effectively communicate with clients, customers, and team members, especially under pressure.
Showcase Flexibility and Teamwork: In your application, mention your flexibility to cover staff absences and your experience working as part of a team. This will show that you are adaptable and can contribute positively to the team dynamic.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Showcase Your Catering Experience
Make sure to highlight your previous catering experience during the interview. Discuss specific roles you've held, the types of food services you've managed, and any relevant achievements that demonstrate your ability to deliver high-quality catering.
✨Demonstrate Teamwork Skills
As a Catering Supervisor, you'll need to work closely with your team. Be prepared to share examples of how you've successfully collaborated with others in past roles, especially under pressure or during busy service times.
✨Emphasise Communication Abilities
Excellent communication is key in this role. Be ready to discuss how you effectively communicate with both your team and clients. You might want to prepare examples of how you've handled feedback or resolved conflicts in a catering environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage operations. Think about potential challenges you might face in the role and how you would address them, particularly regarding food quality and service efficiency.
