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For Companies At a Glance
- Tasks: Lead a team in delivering top-notch catering services and ensure customer satisfaction.
- Company: Join ISS, a global leader in workplace management, dedicated to enhancing user experiences.
- Benefits: Enjoy a competitive hourly rate, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team that values inclusivity and makes a real impact every day.
- Qualifications: Must be a strong communicator, proactive problem solver, and have exceptional customer service skills.
- Other info: Permanent contract with a structured working pattern, perfect for balancing work and studies.
The predicted salary is between 27120 - 28488 £ per year.
We are seeking a dedicated Food & Hospitality Supervisor for a busy site to oversee a team of placemakers in the staff restaurant, hospitality, and coffee bar. As a Catering Supervisor, your leadership will ensure smooth operations and a positive experience for both customers and staff. If you have a passion for hospitality and the ability to inspire a team, we would love to hear from you.
You will be responsible for training and guiding staff to ensure high standards of service and efficiency. Reliability and professionalism are essential, along with the ability to deliver exceptional customer service at all times.
The Role
- Manage and support staff in delivering all aspects of catering services efficiently and effectively.
- Ensure cleanliness and hygiene standards comply with company and statutory regulations.
- Build and maintain strong working relationships with staff, clients, and external partners.
- Achieve objectives through effective planning, allocation, and monitoring of work.
- Oversee recruitment, training, and development, ensuring succession plans for key roles.
- Ensure compliance with policies and procedures related to food safety, operations, HR, and staff management.
- Maintain a safe and secure environment, adhering to Health & Safety legislation.
About You
- Must lead by example.
- Strong team player.
- Good trainer and communicator.
- Smart in appearance.
- Consistent in their approach to work.
- Attention to detail.
- Exceptional customer service skills.
- Proactive problem solver.
- Calm and professional attitude.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Catering Supervisor employer: ISS FACILITY SERVICES LIMITED
Contact Detail:
ISS FACILITY SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Familiarise yourself with the specific catering services offered at the location. Understanding the menu and the customer demographic can help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss how you motivate staff and ensure high standards of service.
✨Tip Number 3
Network with current or former employees of ISS, if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach.
✨Tip Number 4
Prepare to discuss your understanding of health and safety regulations in the catering industry. Being knowledgeable about compliance will show that you take the role seriously and are ready to uphold company standards.
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and hospitality. Emphasise your leadership skills, customer service experience, and any training or supervisory roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully managed staff or improved service standards in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, problem-solving abilities, and strong communication skills. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at ISS FACILITY SERVICES LIMITED
✨Show Your Leadership Skills
As a Catering Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Be prepared to share examples of how you've successfully managed staff in the past, highlighting your training and mentoring experiences.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. During the interview, discuss specific instances where you went above and beyond to ensure customer satisfaction, showcasing your proactive problem-solving skills.
✨Highlight Your Attention to Detail
The role requires a keen eye for cleanliness and hygiene standards. Be ready to talk about how you ensure compliance with health and safety regulations in previous positions, demonstrating your commitment to maintaining high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations in a catering environment. Think of scenarios where you had to manage conflicts, plan effectively, or adapt to unexpected challenges, and explain your thought process.
