At a Glance
- Tasks: Lead compliance inspections and ensure statutory requirements are met across retail branches.
- Company: Join a major banking client with a focus on compliance and safety.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Flexible working with site visits and a supportive team culture.
- Why this job: Make a real impact by ensuring safety and compliance in a dynamic retail environment.
- Qualifications: Experience in compliance services and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking a senior, client‑facing Retail Portfolio Compliance Lead to be accountable for the delivery of compliance services across a major banking client’s retail branch network. This role is responsible for ensuring statutory inspections and associated corrective actions are delivered in line with legislative, contractual, and best‑practice requirements. The successful candidate will provide subject matter expertise, oversee performance reporting, identify risks and opportunities, and develop proportionate, costed solutions. The role combines site visits with remote working, strong stakeholder engagement, and oversight of compliance delivery across a large, multi‑site retail portfolio.
Key Responsibilities
- Lead the delivery and documentation of statutory compliance inspections across the retail portfolio (including WRA, LOLER and Pressure Systems).
- Manage corrective work orders, ensuring completion within agreed SLAs and supported by appropriate evidence.
- Track planned and ongoing compliance activities to ensure KPIs and contractual targets are met.
- Produce routine performance reporting covering inspection completion, corrective works status, delivery partner performance, and evidence quality.
- Visit sites to carry out audits and compliance checks, identifying non‑compliance and supporting remediation.
- Conduct contractual reviews to ensure service delivery aligns with risk, legislation, and best practice.
- Develop and deliver a compliance service line strategy and transformation programme.
- Act as the subject matter expert and manage key stakeholders across the client, internal teams, and external delivery partners.
Professional and Personal Competencies / Qualifications
- Proven experience delivering compliance services across multiple sites within a facilities management environment.
- Subject matter expertise in at least one area such as Asbestos, Fire Safety, Water Safety, Lifts, Radon Safety, or Pressure Systems.
- Recognised qualification such as IOSH or NEBOSH.
- Strong understanding of relevant legislation and industry guidance (including L8).
- Confidence working with large data sets to monitor performance and identify risk or improvement areas.
- Strong written and verbal communication skills, with the ability to produce clear reports and present information effectively.
- Good working knowledge of Microsoft Office, particularly Excel.
- Experience using CAFM systems (ideally Maximo or Tririga).
- Full UK driving licence with flexibility to travel to client sites.
We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background.
Retail Portfolio Compliance Lead in Weybridge employer: ISS Facilities Services
Join a dynamic and inclusive team as a Retail Portfolio Compliance Lead in Weybridge, where we prioritise employee growth and development. Our collaborative work culture fosters innovation and engagement, offering you the chance to make a meaningful impact across a major banking client's retail network. With competitive benefits and a commitment to compliance excellence, this role provides a unique opportunity to thrive in a supportive environment while ensuring the highest standards of service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Portfolio Compliance Lead in Weybridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its compliance practices. Understand their values and how they align with your expertise. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in compliance services and how it relates to the retail sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Portfolio Compliance Lead in Weybridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Retail Portfolio Compliance Lead role. Highlight your experience in compliance services and any relevant qualifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Showcase Your Expertise:In your application, don’t shy away from showcasing your subject matter expertise. Whether it's Asbestos, Fire Safety, or Pressure Systems, let us know how your knowledge can benefit our team and the client’s retail branch network.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised information that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of compliance regulations and best practices relevant to the retail sector. Familiarise yourself with key areas like Asbestos, Fire Safety, and Pressure Systems, as these will likely come up during the interview.
✨Showcase Your Stakeholder Skills
Since this role involves strong stakeholder engagement, prepare examples of how you've successfully managed relationships in previous roles. Think about times when you had to communicate complex information clearly or resolve conflicts.
✨Data is Your Friend
Be ready to discuss how you've used data to monitor performance and identify risks. Bring examples of reports you've created or data sets you've analysed, especially if you’ve worked with CAFM systems like Maximo or Tririga.
✨Prepare for Site Visit Scenarios
Expect questions about how you would handle site audits and compliance checks. Think through potential challenges you might face during site visits and how you would address non-compliance issues effectively.
