UK Corporate Regions Engineering Lead

Location: London, E14 5HP

Hours of work: 40 hours per week

Contract type: Permanent

We are seeking a UK Corporate Regions Engineering Lead to provide operational leadership for Hard FM services across a major banking client’s corporate estate. This role is accountable for the safe, compliant, and high‑performing delivery of engineering services across a defined UK region.

Key Responsibilities

• Provide operational leadership for Hard FM services across the regional corporate portfolio for a major banking client.
• Lead and manage regional engineering managers and project staff (5 in total), ensuring strong performance, engagement, and accountability.
• Act as the regional Technical Lead and primary point of contact for the client, including senior reporting and contractual review meetings.
• Deliver all planned, reactive, and corrective maintenance activities, maintaining critical building availability in line with contract requirements.
• Ensure regional compliance with contract SLAs and KPIs, including completion of all M&E and building fabric work orders.
• Use management information to support operational, investment, and strategic decision‑making.
• Own regional engineering supply chain performance, driving efficiencies and identifying opportunities to enhance self‑delivery capability.
• Provide leadership for Critical Environment Operations, succession planning, team development, and continuous improvement, supporting financial and service performance objectives.

Professional and Personal Competencies / Qualifications

• Senior technical leader with experience managing multi‑site, regional or national engineering operations within banking environments and/or data centres.
• Experience in critical engineering within data centres, critical facilities, or other high‑availability environments.
• Mechanical or Electrical engineering background, with strong working knowledge of M&E systems in complex facilities.
• Qualified in Building Services, Electrical, Mechanical Engineering, or a related discipline.
• Credible and confident professional with the ambition and capability to progress into a future Director‑level role.
• Able to challenge design, operational, and investment decisions with authority and professionalism.
• Strong communicator, effective at influencing senior stakeholders and technical specialists.
• Committed to developing teams, succession planning, and driving continuous improvement.

Additional Information

• Visits to the client’s Corporate South region require regular travel.
• Typical attendance expectations:

• London: 2–3 days per week
• Northampton: once per week
• Gloucester: approximately once every 1–2 weeks

Equal Employment Opportunity Statement

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.