At a Glance
- Tasks: Support operational delivery and coordinate communication across multiple stakeholders.
- Company: Join a diverse and inclusive team at a leading government contractor.
- Benefits: Gain valuable experience in a fast-paced environment with career growth opportunities.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a real impact by ensuring smooth operational performance and supporting essential services.
- Qualifications: Strong numeracy, literacy, and Excel skills; attention to detail is a must.
The predicted salary is between 30000 - 40000 € per year.
We are seeking an Operational Delivery Administrator to support Planned Preventative Maintenance (PPM) and Reactive operational delivery across the GPA account, ensuring effective coordination and completion of tasks across multiple stakeholders. We are looking for an organised and detail-focused administrator who can support managers and operational teams with communication, documentation, compliance checks and data management, contributing to the smooth delivery of operational performance in a fast-paced environment.
Key Responsibilities
- Support PPM and Reactive operational delivery across the GPA account.
- Coordinate communication between key stakeholders including WPSM, GPA HD, KAN, ISS HD and subcontractors to ensure task completion.
- Provide administrative support to managers, including liaising with helpdesks, issuing work order updates, contacting suppliers, collecting data and chasing evidence documentation.
- Build effective working relationships with Team Leaders, RTMs, KAN, GPA HD, site-based contacts and suppliers to support delivery of workloads.
- Ensure Planned and Reactive Maintenance Inspections are scheduled with KAN, suppliers and site-based contacts.
- Support RTMs and engineers by checking completion dates and task records are accurately captured.
- Assist with internal audit, compliance sampling, system data checks and evidence compliance monitoring.
- Support management of GPA inboxes and maintain master contact lists to mitigate operational risk.
Professional and Personal Competencies/Qualifications
- Good numeracy and literacy skills.
- Strong Excel capability.
- Meticulous attention to detail.
- Ability to work with multiple data sets and systems to maintain oversight of performance.
- Experience using various systems and associated MIS.
- Experience in quality, compliance and administrative support roles.
- Ability to work effectively as part of a growing team in an ever-changing environment.
EEO and Diversity Statement
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Operational Delivery Admin in Stoke-on-Trent employer: ISS Facilities Services
As an Operational Delivery Administrator at our Stoke location, you will join a dynamic team committed to excellence in service delivery within the government sector. We pride ourselves on fostering a supportive work culture that values diversity and inclusion, offering robust professional development opportunities and a commitment to employee well-being. With a focus on collaboration and effective communication, you will play a vital role in ensuring operational success while enjoying the benefits of a stable, fixed-term contract in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Delivery Admin in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand their mission and how you can contribute to the operational delivery team. Tailor your answers to reflect their needs!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, so you can impress us when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you on our radar and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Operational Delivery Admin in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with operational delivery and administrative support. We want to see how your skills align with the key responsibilities mentioned in the job description.
Show Off Your Attention to Detail:Since this role requires meticulous attention to detail, include examples in your application that demonstrate your ability to manage data accurately and maintain compliance. We love seeing candidates who take pride in their work!
Highlight Your Communication Skills:Effective communication is key in this role, so be sure to showcase your experience in coordinating with multiple stakeholders. We’re looking for someone who can build strong working relationships, so let us know how you’ve done this in the past.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Delivery Administrator. Familiarise yourself with Planned Preventative Maintenance (PPM) and Reactive operational delivery processes. This will help you answer questions confidently and demonstrate your knowledge of the role.
✨Showcase Your Organisational Skills
Since this role requires meticulous attention to detail and strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and ensured effective communication among stakeholders.
✨Brush Up on Your Excel Skills
Given the emphasis on strong Excel capability, it’s a good idea to review key functions and features that are relevant to data management. You might be asked about your experience with data sets, so be prepared to discuss how you've used Excel in previous roles to support compliance and performance oversight.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Show enthusiasm for the role and the company, and don’t hesitate to ask insightful questions about the team dynamics and operational challenges. This will demonstrate your interest and help you stand out as a candidate who is eager to contribute.
