ISS is seeking a Critical Operations Centre Manager to lead the team responsible for the Service Centre, overseeing critical sites across the estate in a 24x7 environment. You will drive operational excellence, manage major incidents, oversee service risk and performance, and collaborate with engineering teams, suppliers and senior stakeholders to continuously strengthen resilience and uptime.
This high-visibility role demands influencing across levels and delivering governance, reporting and
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Head of 24/7 Critical Operations Centre in Stoke-on-Trent employer: ISS Facilities Services
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. As an HR Advisor in Coventry, you will be part of a supportive and inclusive culture that prioritises employee growth and development, offering numerous opportunities for training and career advancement. With a strong commitment to corporate responsibility and diversity, working here means contributing to meaningful initiatives while enjoying a fulfilling and rewarding career.
