At a Glance
- Tasks: Manage post room operations, sorting and distributing mail while providing top-notch customer service.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for personal growth.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
- Why this job: Be part of a dynamic team that makes a real difference in workplace efficiency.
- Qualifications: Experience in post room or customer service is a plus; multitasking skills are essential.
The predicted salary is between 18900 - 23100 £ per year.
We are seeking a Post Room Operative to play a key role in supporting the day-to-day operations of the facility, ensuring the efficient management of post room services and providing high standards of customer service to building occupants.
We are looking for an adaptable and organised individual who can support multiple workplace functions, including post room, print room, front of house, workplace services, room setups, events, and building operations as business needs require.
Key Responsibilities
- Manage the daily operation of the post room.
- Receive, sort, process, and distribute incoming mail and parcels.
- Prepare and dispatch outgoing mail, courier packages, and recorded deliveries.
- Coordinate parcel collections and deliveries with external courier providers.
- Track, record, and maintain accurate documentation for incoming and outgoing mail.
- Investigate and resolve delivery issues or discrepancies promptly.
- Support day-to-day print room activities, including printing, copying, scanning, laminating, and binding requests.
- Monitor post room and print room equipment, supplies, and consumables, arranging service visits where required.
Professional and Personal Competencies/Qualifications
- Previous experience within a post room, mail room, facilities management, workplace services, customer service, or similar environment.
- Experience supporting office operations, workplace services, or facilities activities is desirable.
- Experience coordinating deliveries, mail services, or event support activities is advantageous.
- Ability to manage multiple tasks simultaneously.
- Strong planning and prioritisation skills.
- High attention to detail and accuracy.
- Competent in Microsoft Office applications including Outlook, Word, and Excel.
- Familiarity with visitor management, room booking, and facilities management systems is advantageous.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
Post Room Operative in Reading employer: ISS Facilities Services
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. As an HR Advisor in Coventry, you will be part of a supportive and inclusive culture that prioritises employee growth and development, offering numerous opportunities for training and career advancement. With a strong commitment to corporate responsibility and diversity, working here means contributing to meaningful initiatives while enjoying a fulfilling and rewarding career.
