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For Companies At a Glance
- Tasks: Manage post and deliveries, ensuring accuracy and efficiency in daily operations.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Competitive hourly rate, permanent contract, and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in a supportive environment.
- Qualifications: Enthusiastic, reliable, and able to communicate effectively with customers.
- Other info: Diverse workplace committed to inclusivity and professional development.
The predicted salary is between 14 - 14 £ per hour.
Porter/Mover Contract: Government
Location: London, SW1A 2AS
Hours of work: 40
Working pattern: Monday to Friday 8am - 5pm
Contract type: Permanent
Hourly rate: £14.00 - £14.50
If you are organised, supportive, and able to work well as part of a team, the role of Post Room Operative / Porter with ISS UK offers an excellent opportunity to develop your career. Post Room Operatives / Porters play a key role in the site’s daily operations, ensuring services are delivered efficiently while maintaining high standards of organisation and accuracy. This role requires professionalism and discretion when interacting with VIPs and building users, alongside a strong commitment to accuracy and service excellence. You will work closely with ISS building users, customers, and operational support teams to ensure effective service delivery and uphold high operational standards.
The Role
- Ensure names at collection points and pigeonholes in the post room are kept accurate and up to date.
- Receive and distribute post, parcels, deliveries, and internal courier items to the correct recipients.
- Manage all associated equipment, including franking machines and trolleys, in line with contractual specifications.
- Load and unload vehicles attending the building, including supply partners and courier drivers.
- Take responsibility for site stock, ensuring it is handled appropriately and managed carefully.
- Maintain high standards of hygiene and cleanliness, ensuring compliance with company and statutory regulations.
- Uphold health and safety values, maintaining a secure and safe environment at all times.
- Work in line with company standards of accuracy and operational excellence.
About You
- Enthusiastic approach to work.
- Ability to work efficiently both independently and as part of a team.
- Effective communication skills.
- Excellent customer service skills with a professional attitude.
- Ability to work well under pressure.
- Demonstrated exceptional timekeeping and reliability.
The Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Post Room Operative / Porter employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Room Operative / Porter
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ISS. Check out their values and mission statement. This will help you align your answers with what they care about, showing that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Post Room Operative / Porter. Highlight your organisational skills and ability to work under pressure.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and tidy for your interview. It shows respect for the role and the people you'll be working with, especially when interacting with VIPs.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Post Room Operative / Porter
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight any experience you have with organisation and accuracy. We want to see how you can keep things running smoothly, just like a well-oiled machine!
Emphasise Teamwork: Make sure to mention your ability to work as part of a team. We value collaboration, so share examples of how you've successfully worked with others in the past.
Professionalism is Key: Since you'll be interacting with VIPs and building users, it's important to convey your professionalism. Use a polite tone and showcase your customer service skills in your written application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at ISS Facilities Services
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Post Room Operative / Porter. Familiarise yourself with tasks like managing post and parcels, maintaining accuracy, and ensuring high standards of hygiene. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Spirit
Since this role requires working closely with others, be ready to share examples of how you've successfully collaborated in a team. Highlight your ability to communicate effectively and support your colleagues, as this is crucial for delivering excellent service.
✨Demonstrate Professionalism
Given the need for discretion when interacting with VIPs, it's important to convey a professional attitude during your interview. Dress appropriately, maintain good eye contact, and be polite. This will show that you understand the importance of professionalism in this role.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and manage time effectively. Think of specific situations where you've demonstrated these skills, such as dealing with tight deadlines or unexpected challenges. This will help you stand out as a reliable candidate.
