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- Tasks: Provide safe and efficient portering services to patients, staff, and visitors.
- Company: Join ISS, a leading workplace management company with a people-first approach.
- Benefits: Competitive hourly rate of £13.85, permanent contract, and weekend hours.
- Why this job: Make a real difference in healthcare while developing your career.
- Qualifications: Enthusiastic, reliable, and able to work well in a team.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Contract: Healthcare
Location: Croydon, CR7 7YE
Hours of work: 14
Working Pattern: Saturday and Sunday (12:00 - 20:00)
Contract Type: Permanent
Hourly Rate: £13.85
If you are organised, supportive, and able to work well as part of a team, being a Porter with ISS UK is the right opportunity for you to develop a rewarding career. We are looking for a reliable and professional Porter to provide a high-quality portering, helpdesk, and dispatch service to patients, staff, and visitors.
You will assist with the safe and efficient movement of patients, equipment, documentation, food, waste, and other items, while maintaining a courteous and responsive service at all times. You will also ensure that equipment and the environment are kept clean, safe, and in good working order, in line with specifications, and respond promptly to service needs as they arise. You will be expected to contribute to improving the productivity and quality of the portering service.
The Role
- Provide safe, courteous, and efficient portering services to patients, staff, and visitors.
- Transport patients, equipment, documentation, food, and waste as required.
- Maintain clean, safe, and well-maintained equipment and work areas.
- Respond promptly to service needs and requests.
- Support the Supervisor to ensure the smooth operation of the portering service.
- Continuously seek ways to improve the quality and efficiency of the service.
About You
- Enthusiastic approach to work.
- Ability to work efficiently both independently and as part of a team.
- Effective communication skills.
- Excellent customer service skills with a professional attitude.
- Ability to work well under pressure.
- Demonstrated exceptional timekeeping and reliability.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Porter/Mover employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter/Mover
✨Tip Number 1
Get to know the company! Research ISS and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to teamwork, customer service, and handling pressure. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from ISS.
We think you need these skills to ace Porter/Mover
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're excited about being a Porter and how you can contribute to our team!
Highlight Your Teamwork Skills: Since this role involves working closely with others, make sure to mention any previous experience where you've successfully collaborated with a team. We love team players!
Be Professional and Courteous: Remember, as a Porter, you'll be interacting with patients and staff. Use polite language and a professional tone in your application to reflect the customer service skills we value.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at ISS Facilities Services
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter/Mover. Familiarise yourself with the tasks like transporting patients and equipment, maintaining cleanliness, and responding to service needs. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this position, be ready to share examples of how you've successfully worked as part of a team in the past. Highlight your ability to communicate effectively and support your colleagues, which aligns perfectly with what the company is looking for.
✨Demonstrate Your Customer Service Skills
As a Porter, you'll be interacting with patients and staff regularly. Prepare to discuss how you handle customer service situations, especially under pressure. Share specific instances where you provided excellent service or resolved issues efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company measures success in the portering service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
