At a Glance
- Tasks: Lead training initiatives to empower colleagues and enhance their skills across various hospital departments.
- Company: Join ISS, a global leader in workplace and facility management with a people-first approach.
- Benefits: Enjoy a supportive environment with opportunities for personal growth and career development.
- Why this job: Make a real difference in healthcare by delivering impactful training and fostering a culture of learning.
- Qualifications: Experience in training management and strong communication skills are essential.
- Other info: Be part of a diverse team committed to inclusivity and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated and proactive Training Manager to ensure all colleagues receive timely, high-quality training that equips them with the skills and confidence needed to perform their roles effectively. This role supports operational excellence by identifying training needs, coordinating development plans, and enhancing the overall training provision across all sites. We are looking for someone who can build strong partnerships with managers, Trust representatives, and wider hospital teams to deliver consistent, engaging, and compliant learning experiences. The Training Manager will ensure training records are accurately maintained in the Learning Management System and will lead the coordination of refresher, mandatory, and development training across the service.
Key Responsibilities
- Monitor and review training compliance across all service lines.
- Collaborate with operational teams to identify training needs for each hospital department.
- Coordinate and schedule training sessions, including mandatory and leadership development courses.
- Deliver a range of training sessions to frontline and management staff.
- Administer apprenticeship programmes delivered by external providers.
- Maintain accurate records and ensure compliance within the Learning Management System.
- Schedule and manage refresher training to support ongoing compliance.
- Lead monthly Training Community calls with colleagues across 30 hospitals to share best practices.
Professional and Personal Competencies/Qualifications
- Proven experience in a Training Manager role.
- Strong track record of designing, delivering, and managing end-to-end learning programmes.
- Confident in using KPIs and SLAs to support continuous improvement.
- Skilled user of Learning Management Systems and digital learning platforms.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to motivate, influence, and engage learners at all levels.
- Strong active listening skills and the ability to present concepts clearly and effectively.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Training Manager in Mount Pleasant employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager in Mount Pleasant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ISS through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand our commitment to inclusivity and how you can contribute to making ISS a better place for everyone.
✨Tip Number 3
Practice your delivery! Whether it’s presenting training concepts or discussing your experience, being clear and confident will help you stand out. We want to see your passion for training and development shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the ISS team!
We think you need these skills to ace Training Manager in Mount Pleasant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Training Manager role. Highlight your experience in designing and delivering training programmes, and don’t forget to mention your skills with Learning Management Systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how your background aligns with our mission at ISS. Be sure to mention any specific experiences that demonstrate your ability to engage learners effectively.
Showcase Your Communication Skills: As a Training Manager, strong communication is key. In your application, make sure to showcase your ability to engage with various stakeholders. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully collaborated with teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Training Stuff
Make sure you brush up on your knowledge of training methodologies and Learning Management Systems. Be ready to discuss your experience in designing and delivering training programmes, as well as how you've used KPIs and SLAs to drive improvements.
✨Showcase Your Communication Skills
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with managers and teams in the past, and be ready to demonstrate your active listening skills during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific training challenges. Think about times you've identified training needs or coordinated sessions across multiple departments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Passion for People
This role is all about people, so convey your enthusiasm for helping others grow and develop. Share stories that highlight your ability to motivate and engage learners, and express your commitment to fostering an inclusive learning environment.