At a Glance
- Tasks: Support project managers in planning and coordinating large-scale workplace projects.
- Company: Join ISS, a leading workplace and facilities management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Other info: Dynamic team with a focus on collaboration and professional growth.
- Why this job: Make a real impact on projects valued at £200 million.
- Qualifications: Experience in project support or facilities management is essential.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Masterplan Admin Coordinator
Location: London, E14 5HP
Hours of work: 40
Contract Type: Permanent
We have a new and exciting opportunity for a Masterplan Admin Coordinator to join our Programme team delivering large-scale workplace and facilities projects. In this role, you’ll support the planning, coordination, and administration of projects, helping ensure smooth operations, manage documentation, and engage with multiple stakeholders in a fast-paced, collaborative environment. This role sits within a small, high-performing team delivering projects valued at around £200 million each. It is ideal for someone with experience in Workplace, Facilities Management, infrastructure operations, or a strong PA/EA background within FM. You’ll need excellent organisational skills, a proactive approach, and the ability to adapt quickly in a fast-paced environment with multiple priorities and moving parts.
Key Responsibilities
- Support Project Managers with planning, scheduling, and delivery of workplace and facilities projects.
- Maintain and update project documentation, trackers, and reports.
- Prepare presentations and PowerPoint decks consolidating delivery team content.
- Coordinate meetings, take minutes, and follow up on action items.
- Assist with procurement, purchase orders, and liaising with suppliers.
- Monitor project progress, resolve issues, and report on milestones and risks.
- Support audits, inspections, and compliance with Health & Safety requirements.
- Facilitate clear communication between project teams, stakeholders, and contractors.
- Manage document control, versioning, and handover documentation.
- Contribute to workshops and meetings with proactive solutions and insight.
Professional and Personal Competencies/Qualifications
- Experience in project support, administration, or Workplace/Facilities Management.
- Strong coordination experience, with the ability to manage multiple tasks and stakeholders effectively.
- Strong proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Familiarity with project management tools (e.g., MS Project, Smartsheet) is desirable.
- Excellent organisational, time management, and multitasking skills.
- Clear and confident communicator, both written and verbal.
- Practical, proactive, and solutions-focused with a collaborative mindset.
- Able to adapt quickly in a fast environment and manage competing priorities.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Masterplan Admin Coordinator in City of London employer: ISS Facilities Services
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people above all. Located in the vibrant heart of London, our collaborative work culture fosters professional growth and inclusivity, ensuring every employee has the opportunity to thrive in their career. With a commitment to corporate responsibility and a diverse environment, we empower our team members to make a meaningful impact while working on large-scale projects that shape the future of workplaces.
StudySmarter Expert Advice🤫
We think this is how you could land Masterplan Admin Coordinator in City of London
✨Tip Number 1
Get to know the company inside out! Research ISS and their projects, especially in workplace and facilities management. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to project coordination and administration. Think about examples from your past experiences that showcase your organisational skills and proactive approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Masterplan Admin Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Masterplan Admin Coordinator role. Highlight your experience in project support and facilities management, and don’t forget to showcase those organisational skills that we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific projects or experiences that relate to the job description and show us your proactive approach.
Show Off Your Tech Skills:We love a candidate who’s tech-savvy! Make sure to mention your proficiency with Microsoft Office Suite and any project management tools you’ve used. This will help us see how you can hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Projects
Before the interview, take some time to research the types of workplace and facilities projects the company has delivered. Familiarise yourself with their approach and any recent projects they’ve completed. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Organisational Skills
As a Masterplan Admin Coordinator, strong organisational skills are key. Prepare examples from your past roles where you successfully managed multiple tasks or stakeholders. Be ready to discuss how you prioritised tasks and ensured smooth operations in a fast-paced environment.
✨Be Proactive in Problem-Solving
During the interview, demonstrate your proactive mindset by discussing specific challenges you've faced in previous roles and how you resolved them. Highlight your ability to think on your feet and provide solutions, especially in high-pressure situations.
✨Communicate Clearly and Confidently
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation or summary of your relevant experience to showcase your communication skills during the interview.
