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- Tasks: Lead a cleaning team to maintain a safe and spotless workplace.
- Company: Join ISS, a global leader in workplace management with a people-first approach.
- Benefits: Competitive hourly rate, fixed-term contract, and opportunities for growth.
- Why this job: Make a real difference by ensuring a clean environment for everyone.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Diverse and inclusive workplace with a focus on personal development.
The predicted salary is between 11 - 14 £ per hour.
Overview
Contract: Banking
Location: Manchester, M3 3AP
Hours of work: 37.5
Working Pattern: Monday to Friday, 14:00 - 22:00
Contract Type: Fixed Term Contract (12 months)
Hourly Rate: £12.90
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team providing excellent customer service?
As a Cleaner with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues.
Responsibilities
- Deliver the highest level of cleaning service within your area of responsibility
- Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, vacuuming/wet and dry mopping
- Ensure all chemical and cleaning solutions are used correctly
- Ensure a safe working environment in line with Health and Safety regulations and standards
- Report any dangers, near misses or hazards you encounter to your manager
- Manage, supervise, and support a team of up to 7 people
- Deliver on-the-job training and guidance to ensure consistent performance and compliance
About You
- Excellent customer service skills
- Reliable and hardworking with a professional attitude
- A team player who works well with customers and colleagues
- Be able to communicate with all site users in a polite manner
- Have a good eye for detail and clean to an exceptional standard
- Communicate confidently and effectively with the team
- Demonstrate strong leadership skills and the ability to motivate others
- Be flexible with working hours to meet operational needs
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Cleaning Team Leader in Manchester employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Team Leader in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out ISS's values and mission. This will help you connect your experience with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice your leadership skills! As a Cleaning Team Leader, you'll need to motivate your team. Think of examples from your past where you've led a group or solved a problem together, and be ready to share those stories.
✨Tip Number 3
Show off your customer service skills! Be prepared to discuss how you've handled difficult situations with clients or colleagues. Highlighting your ability to communicate effectively will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ISS team. Don’t miss out on this opportunity!
We think you need these skills to ace Cleaning Team Leader in Manchester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for maintaining a clean and safe workplace! In your application, mention any relevant experience or personal stories that highlight your commitment to cleanliness and customer service.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cleaning Team Leader role. Highlight your leadership abilities and any experience managing a team, as well as your attention to detail in cleaning tasks.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to read. We want to quickly understand why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Cleaning Standards
Before the interview, brush up on the cleaning standards and practices that ISS UK values. Familiarise yourself with Health and Safety regulations, as well as the specific cleaning techniques for different areas like offices and toilets. This will show your commitment to maintaining a safe and clean workplace.
✨Showcase Your Leadership Skills
As a Cleaning Team Leader, you'll need to manage and motivate a team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to deliver on-the-job training and support. Highlight any experiences where you’ve improved team performance or resolved conflicts.
✨Demonstrate Customer Service Excellence
Customer service is key in this role, so think of instances where you've gone above and beyond for customers or colleagues. Be ready to discuss how you handle feedback and ensure a positive experience for everyone involved. This will reflect your understanding of the importance of service in a cleaning context.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and attention to detail. Practice responses to potential situations, such as dealing with a hazard or managing a team member who isn’t meeting standards. This will help you demonstrate your quick thinking and leadership capabilities during the interview.