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- Tasks: Deliver engaging training programmes and support the development of Placemakers.
- Company: Join ISS, a leading workplace management company with a people-first approach.
- Benefits: Flexible remote work, travel opportunities, and a chance to make a real impact.
- Why this job: Shape the future of learning and development in a dynamic environment.
- Qualifications: Experience in training and strong communication skills are essential.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated Learning & Development Trainer to support the Education business unit, delivering key L&D workstreams that underpin the OneISS journey. This stand-alone role plays an important part in connecting Placemakers and supporting their development through structured programmes, digital learning systems and targeted upskilling initiatives.
We are looking for someone who can confidently oversee core L&D activities identified annually through the Education strategy review. Current areas of focus include Placemakers Pathway, LMS course maintenance and reporting, induction programme design and implementation, and ongoing partnering with operational stakeholders.
Key Responsibilities- Deploy and manage the Placemakers Pathway through self-delivery and by upskilling and engaging the Train-the-Trainer community.
- Provide Placemakers Train-the-Trainers for new starters and deliver upskilling workshops for existing trainers.
- Plan, coordinate, schedule and deliver hybrid Placemakers Pathway training.
- Provide regular updates to operational teams to maximise uptake of central L&D courses and initiatives.
- Act as the LMS point of contact for Education, managing admin access and supporting operational teams.
- Report on LMS compliance and create/maintain Education LMS modules where required.
- Work with operations teams to ensure Food Safety course compliance.
- Manage staffing and competence development, ensuring appropriate resource-to-performance balance.
- Ensure services are delivered in line with contract requirements and OPF/operational processes.
- Background in Learning & Development preferred.
- Experience delivering training in any form (e.g., teaching, workplace training, facilitation).
- Confident and quick to learn new systems, including Excel.
- Flexible and willing to travel; must have a full UK driving licence.
- Strong verbal and written communication skills.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Learning & Development Trainer in London employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Trainer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at ISS or similar companies on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common L&D scenarios. Think about how you'd handle training challenges or upskilling initiatives. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for learning! Share examples of how you've developed others or improved training processes. This role is all about connecting with people, so let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Learning & Development Trainer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Learning & Development. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Training Experience: Since this role involves delivering training, be sure to include specific examples of your past training experiences. We love seeing how you've engaged learners and made an impact in previous roles!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for L&D shines through in your writing.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ISS Facilities Services
✨Know Your L&D Stuff
Make sure you brush up on the latest trends and best practices in Learning & Development. Be ready to discuss your experience with training delivery, especially in hybrid formats, as this role heavily focuses on that.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are key for this position, prepare examples of how you've effectively communicated complex information in past roles. Think about times when you’ve engaged different audiences or facilitated workshops.
✨Be Ready to Talk Tech
Familiarise yourself with Learning Management Systems (LMS) and any relevant digital tools. Be prepared to discuss how you've used technology to enhance training experiences or manage course compliance in previous roles.
✨Demonstrate Flexibility and Travel Readiness
As travel is a requirement, be ready to discuss your willingness to travel and how you manage your time effectively. Share any past experiences where you had to adapt quickly to new environments or schedules.
