Engineering Manager in London

We are seeking an Engineering Manager - Operations to lead the delivery of asset management activities in line with contractual requirements, ensuring the effective management of asset registers, CAFM system data, maintenance plans, and compliance programmes. The successful candidate will play a key role in enhancing asset management service offerings, driving operational excellence, and supporting the ongoing development of the site and engineering function.

We are looking for a highly capable engineering leader with strong mechanical and electrical facilities management experience, excellent stakeholder management skills, and a proven ability to oversee large engineering teams. This role requires ownership of compliance, asset performance, maintenance strategies, and data-driven improvement initiatives, including the meaningful application of IoT data to deliver commercial efficiencies.

Key Responsibilities

• Lead asset management activities, including asset registers, CAFM data, and maintenance planning.
• Ensure maintenance regimes comply with manufacturer guidance and SFG20 standards.
• Manage statutory compliance programmes, records, and timely closure of defects.
• Lead compliance audits and produce KPI, risk, and performance reporting.
• Develop and optimise PPM strategies based on asset criticality and performance.
• Maintain accurate asset lifecycle data and ensure CAFM records remain current and compliant.
• Manage and support a team of around 30 engineers across multiple disciplines and shift patterns.
• Oversee RAMS, engineering procedures, safe systems of work, and HSEQ compliance to promote a strong safety culture.

Professional and Personal Competencies/Qualifications

• Strong understanding of mechanical and electrical engineering within a facilities management environment.
• Ideally experienced within a retail FM environment.
• Previous experience managing multi-skilled engineering teams across different trades and shift patterns.
• Ability to manage multiple tasks, priorities, and projects simultaneously.
• HNC/HND or Degree in Engineering, Building Services, or equivalent.
• Strong understanding of asset management principles and statutory compliance frameworks.
• Proven experience using CAFM systems and managing engineering data governance.
• Excel and Power BI skills for reporting, dashboard creation, and audit evidence management.
• Working knowledge of SFG20, OEM guidance, and UK technical compliance regulations.
• Demonstrable experience leading compliance audits, PPM optimisation programmes, and stakeholder engagement across large-scale accounts.
• Resilient, hardworking, and capable of operating effectively within a complex operational environment.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.