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- Tasks: Lead engaging communication strategies for schools, parents, and students.
- Company: Join ISS, a world-leading workplace management company focused on people.
- Benefits: Exciting career opportunities, inclusive culture, and professional growth.
- Why this job: Make a real impact in education through effective communication.
- Qualifications: Experience in communications, strong writing skills, and digital platform management.
- Other info: Diverse and inclusive workplace with a commitment to corporate responsibility.
The predicted salary is between 28800 - 43200 £ per year.
This role is central to supporting engagement with parents, teachers, school leaders and students through consistent, clear and engaging communication. We are looking for someone who can strengthen customer satisfaction, enhance contract performance and support long‑term growth by ensuring all communication activity is aligned, effective and impactful.
Key Responsibilities
- Lead and deliver the communication strategy across the contract, aligned with contractual, operational and growth objectives
- Manage digital communication software and platforms used by parents, teachers and students
- Create and distribute menus, updates, promotions, campaigns and key messages
- Ensure all communications are inclusive, accessible and aligned with brand and contract standards
- Work closely with the Brand Manager to align timing, messaging, campaign cadence and priorities
- Ensure all communications, materials and school‑facing documents strictly follow approved brand guidelines
- Attend regular check‑ins to review upcoming campaigns, materials and required approvals
- Support engagement initiatives across multiple schools and stakeholder groups
Professional and Personal Competencies/Qualifications
- Proven experience in a communications or marketing role
- Strong written and verbal communication skills
- Experience managing digital communication platforms
- Experience supporting engagement initiatives across multiple sites or stakeholders
- Confident working in education or public sector environments
- Experience using insight and data to support reporting and KPIs (desirable)
- Must hold a UK driving licence (for travel around West Sussex)
The Company ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Communications Manager in London employer: ISS Facilities Services
Contact Detail:
ISS Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a Communications Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best communication projects, campaigns, and strategies. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its communication style. Tailor your responses to align with their values and objectives, especially around inclusivity and engagement, so they see you as a perfect fit for their team.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our mission to make communication impactful in the education sector.
We think you need these skills to ace Communications Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Communications Manager role. Highlight your experience in managing digital communication platforms and engaging with various stakeholders, as this is key to what we’re looking for.
Showcase Your Communication Skills: Since strong written and verbal communication skills are essential, use your application to demonstrate these. Keep your language clear and engaging, just like the communications you’ll be managing with us!
Align with Our Values: We value inclusivity and diversity, so make sure your application reflects this. Mention any relevant experiences that showcase your commitment to these principles, as they’re at the heart of what we do at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ISS Facilities Services
✨Know Your Audience
Before the interview, take some time to research the company and its communication style. Understanding how they engage with parents, teachers, and students will help you tailor your responses and show that you're a great fit for their culture.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully managed communication strategies or digital platforms. Highlight any engagement initiatives you've led, especially in educational settings, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain communication challenges. Think about potential scenarios related to stakeholder engagement or brand alignment, and prepare clear, structured responses that demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their current communication strategies or how they measure success in their campaigns. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
